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128 tools for “Customer Analytics”

MedalliaNew
Experience management platform with AI analysis of customer feedback
PaidData & analytics1 views1 clicks to the websiteMade in United States
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EdgeTier
AI analytics for every contact centre conversation in real time
PaidCustomer support4 viewsMade in Ireland
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KapicheNew
Feedback analytics that reads every customer conversation with AI
From $2000/moData & analyticsMade in Australia
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Nebuly
Analytics on what employees and customers ask your AI agents
PaidData & analyticsMade in Italy
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Spiral by UJET
AI analytics that turn customer conversations into insights
PaidCustomer support
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WonderflowNew
Voice-of-customer analytics that turns reviews and feedback into insight
PaidData & analyticsMade in Netherlands
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HearNew
AI analysis of every contact center conversation for CX teams
PaidCustomer support
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Roketfy
AI customer review analytics and marketplace data platform
PaidLegal, finance & HR
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daiseeNew
Automated QA and speech analytics for every contact centre call
From $99/moCustomer supportMade in Australia
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Mnemonic AINew
Unifies marketing data to build AI personas and customer digital twins
PaidMarketing
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ClosedLoop AINew
Product intelligence that ties customer feedback to revenue
PaidData & analytics
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Parse.lyNew
Content analytics for newsrooms and marketers, with AI insights
PaidData & analyticsMade in United States
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Zefi
AI-native voice-of-customer platform for CX and product teams
PaidData & analytics
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AnswerRocketNew
Enterprise AI analytics agents for consumer goods and retail
PaidData & analyticsMade in United States
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LorisNew
Conversation intelligence for support chats, now part of Contentsquare
PaidCustomer supportMade in France
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[24]7.aiNew
AI omnichannel customer experience platform and CX services
PaidCustomer supportMade in United States
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NiCE CXone Mpower
Cloud contact center platform with AI agents, routing and analytics
From $110/moCustomer supportMade in United States
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VerintNew
Contact center platform with AI agents, agent assist and CX analytics
PaidCustomer supportMade in United States
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PersoneticsNew
AI personalization and money insights platform for banks
PaidLegal, finance & HR
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Level AI
Contact center AI for QA automation, analytics and agent coaching
PaidCustomer supportMade in United States
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LoopBridge
AI agents that analyze customer calls and chats
PaidSalesMade in Israel
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CollabNew
Contact center suite with virtual agents and speech analytics
PaidCustomer supportMade in Portugal
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Enterpret
Customer feedback analysis for product and CX teams
PaidData & analytics
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SocialHub.AINew
Customer intelligence and loyalty marketing for consumer brands
From $500/moMarketing
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Proxem StudioNew
NLP software for analysing customer feedback and company documents
PaidData & analyticsMade in France
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Customerscore.ioNew
AI customer success platform that predicts churn and upsell for SaaS
PaidSalesMade in Czechia
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Cast.app
Customer-facing AI agents for onboarding, adoption and renewals
PaidCustomer support1 clicks to the websiteMade in United States
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EmplifiNew
Social media management suite with AI co-pilot and reply assistant
From $1249/moMarketing
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SprinklrNew
AI-native platform for customer service, social and marketing
PaidCustomer supportMade in United States
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Amazon Connect
Pay-as-you-go cloud contact center from AWS with built-in AI
PaidCustomer supportMade in United States
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