kitio.aiAdded Nov 5, 2026
daisee
From $99/moAutomated QA and speech analytics for every contact centre call
What is daisee?
daisee transcribes and analyses every voice and chat interaction in a contact centre, replacing manual call sampling with automated quality scoring. Compliance, QA and CX teams use it to catch risky calls, score agents and find behaviour that improves results.
The platform scores interactions against configurable QA scorecards, checks script adherence and core compliance rules, and flags high-risk calls close to real time. Sentiment analysis and behaviour insights point to what top agents do differently and where complaints are building.
It connects to CCaaS and telephony platforms such as Genesys and AWS, and can share data through Snowflake for downstream analysis. daisee holds a SOC 2 Type II report. Pricing starts from $99 per agent per month, with add-ons and larger tiers arranged through sales.
Features
- Automated call QA
- Configurable scorecards
- Compliance and script checks
- High-risk call detection
- Sentiment analysis
- Genesys and AWS integration
Tags
Releases
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Organization
daisee
🇦🇺 Australia
Listed by kitio.ai · unverified owner
Pricing
- Pricing model
- Paid
- Paid options from
- $99/mo
- Billing frequency
- Monthly
daisee plans
Standard Package
$99/mo
- Per agent, starting price
- Automated QA across interactions
- Configurable scorecards
- High-risk call detection
Advanced tiers
Contact sales
- Optional add-ons
- Larger scale and coverage
Prices in USD, checked Nov 5, 2026. Plans change often, so confirm on the daisee site.Official pricing
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Pros and cons
Pros
- Reviews every call instead of a sample
- Flags compliance risks quickly
- Connects to common contact centre platforms
Cons
- Priced per agent, starting at $99
- Full pricing needs a sales call
- Suited to contact centres, not small teams
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Q&A
What is daisee?
daisee transcribes and analyses every voice and chat interaction in a contact centre, replacing manual call sampling with automated quality scoring. Compliance, QA and CX teams use it to catch risky calls, score agents and find behaviour that improves results.
Does daisee analyse chat as well as calls?
Yes. It covers both voice and chat interactions.
Which platforms does daisee integrate with?
It works with CCaaS and telephony platforms such as Genesys and AWS, and supports Snowflake data sharing.
How much does daisee cost?
daisee is paid, with paid plans from $99/mo.
Is there a free version of daisee?
No. daisee is a paid tool.
What are the main features of daisee?
Automated call QA, Configurable scorecards, Compliance and script checks, High-risk call detection, Sentiment analysis, Genesys and AWS integration.
Who makes daisee?
daisee is made by daisee.
What are the best alternatives to daisee?
Popular alternatives include Observe.AI, Level AI, Collab.