SocialHub.AI

SocialHub.AI gives consumer brands one profile per customer, predicts churn, next purchase and 12-month value, and runs loyalty and campaign journeys across email, SMS, apps and stores. It serves large retail, restaurant and automotive brands that manage big member programs.

The platform has three parts: the Consumer World Model for understanding and prediction, Harness for running governed AI agents within permissions and budgets, and Loop Marketing for campaigns, points and measured results on owned channels. Predictions are withheld when a customer's history is too thin.

Customer insights can also be reached in Microsoft Copilot and Claude through MCP, and warehouse data can be queried in place without copying. It connects to SAP Emarsys for AI email, and the company lists VF Corporation, McDonald's China and General Motors as clients.