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AI toolsCustomer supportCast.app

Added Oct 28, 2026

Cast.app

Paid
🇺🇸 United StatesCast.appCustomer support views clicks to the websiteNo ratings
Use tool

Customer-facing AI agents for onboarding, adoption and renewals

AI agents for customer accountsPersonalized account presentationsOnboarding and adoption flowsRenewal and expansion promptsData source integrationsPaid
OverviewReleasesPricingAlternativesPros & ConsPromptsReviewsQ&A
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cast.app
Cast.appCustomer-facing AI agents for onboarding, adoption and renewalsVisit cast.app

What is Cast.app?

Cast.app deploys AI agents that present to, educate and answer questions from every user at a customer account, covering work normally done by customer success managers. B2B companies use it to lift adoption, reduce churn and drive renewals without adding headcount.

The agents pull from your existing data sources to deliver personalized presentations, such as ROI reviews, and recommend next actions across onboarding, usage, renewals, expansion and referrals. Cast describes itself as a layer on top of your CRM and CS platform rather than a replacement.

Pricing is based on the number of customer accounts rather than CSM seats, with a Startup tier for small companies and an Enterprise tier with phone support. Contracts are annual, paid pilots are available, and the company says customer data is not used to train its models.

Features

  • AI agents for customer accounts
  • Personalized account presentations
  • Onboarding and adoption flows
  • Renewal and expansion prompts
  • Data source integrations

Tags

Customer SuccessAgentsRetentionB2B

Releases

+ Submit new release
  1. ListedOct 28, 2026

    Cast.app was added to the directory.

Organization

Cast.app

🇺🇸 United States

Listed by kitio.ai · unverified owner

Pricing

Pricing model
Paid
Paid options from
Not listed

Cast.app plans

  • Startup

    Contact sales

    • Under 25 staff or $5M ARR
    • Priced by customer accounts
    • Email and AI chat support
  • Enterprise

    Contact sales

    • Priced by customer accounts
    • Live chat and phone support
    • Multi-year volume pricing

Prices in USD, checked Oct 29, 2026. Plans change often, so confirm on the Cast.app site.Official pricing

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Pros and cons

Pros

  • Priced per account, not per seat
  • Works on top of the existing CS stack
  • Customer data kept out of training

Cons

  • Annual contracts only
  • No published prices
  • Needs good account data to be useful

Prompts & results

No prompts yet. Add your own prompt and output to help others use this tool.

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Reviews

Q&A

What is Cast.app?

Cast.app deploys AI agents that present to, educate and answer questions from every user at a customer account, covering work normally done by customer success managers. B2B companies use it to lift adoption, reduce churn and drive renewals without adding headcount.

Does Cast.app replace my CRM or CS platform?

No. It sits on top of your existing tools and uses their data to power customer-facing agents.

Does Cast.app offer month-to-month contracts?

Its plans are sold on annual contracts, with multi-year options and paid pilots for testing specific use cases.

How much does Cast.app cost?

Cast.app is paid.

Is there a free version of Cast.app?

No. Cast.app is a paid tool.

What are the main features of Cast.app?

AI agents for customer accounts, Personalized account presentations, Onboarding and adoption flows, Renewal and expansion prompts, Data source integrations.

Who makes Cast.app?

Cast.app is made by Cast.app.

What are the best alternatives to Cast.app?

Popular alternatives include Pylon, DigitalGenius, Octocom.

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