kitio.aiAdded Oct 28, 2026
Richpanel
Free trialE-commerce help desk with AI agents and self-service order portal
What is Richpanel?
Richpanel is a customer service platform for online retailers that combines a help desk, AI agents and a self-service portal where shoppers can track, cancel or return orders. It integrates with Shopify, Magento and WooCommerce.
Agents see order details and can issue refunds or edit orders from the ticket view. Richpanel's AI agent answers order and policy questions and takes actions automatically, while AI tools draft replies and summarise tickets for human staff.
The self-service portal is designed to deflect where-is-my-order and return requests before they become tickets. Plans include a free trial. Pricing scales with the number of agents and AI conversations.
Features
- Order actions in tickets
- AI support agent
- Self-service order portal
- Shopify and Magento integration
- AI reply drafts
Tags
Releases
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Organization
Richpanel
🇺🇸 United States
Listed by kitio.ai · unverified owner
Pricing
- Pricing model
- Free trial
- Paid options from
- Not listed
Richpanel plans
Incubator
$9/mo for 3 agents (annual)
- Up to 3 seats
- Email, social and chat inbox
- Up to 50 AI-assisted replies
Pro
$59/agent/mo (annual)
- Per agent
- All features and automations
- AI included
Pro Max
$89/agent/mo (annual)
- Per agent
- Multiple brands
- Advanced automations
Enterprise
Custom
- Custom order volume
- Book a demo
Prices in USD, checked Oct 28, 2026. Plans change often, so confirm on the Richpanel site.Official pricing
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Pros and cons
Pros
- Strong self-service deflection
- Built for retail workflows
- Clean agent interface
Cons
- Narrow e-commerce focus
- Smaller ecosystem than Gorgias
- AI usage costs extra
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Q&A
What is Richpanel?
Richpanel is a customer service platform for online retailers that combines a help desk, AI agents and a self-service portal where shoppers can track, cancel or return orders. It integrates with Shopify, Magento and WooCommerce.
How much does Richpanel cost?
Richpanel is free trial.
Is there a free version of Richpanel?
No, but you can try it free before paying.
What are the main features of Richpanel?
Order actions in tickets, AI support agent, Self-service order portal, Shopify and Magento integration, AI reply drafts.
Who makes Richpanel?
Richpanel is made by Richpanel.
What are the best alternatives to Richpanel?
Popular alternatives include Gorgias, Re:amaze, Gladly.