kitio.aiAdded Oct 28, 2026
Gorgias
Free trial · $10/moE-commerce help desk with an AI agent built for Shopify stores
What is Gorgias?
Gorgias is a help desk made for online stores, with deep Shopify integration and an AI Agent that handles order tracking, returns and product questions. It is priced by ticket volume rather than by agent seat, which suits small DTC teams.
Agents see order history next to each ticket and can refund, cancel or edit Shopify orders without leaving the inbox. The AI Agent answers support questions and also acts as a shopping assistant that recommends products on the storefront.
Plans are billed per helpdesk ticket, and automated interactions handled by the AI Agent are billed on top. Gorgias also integrates with Magento, BigCommerce, Klaviyo and major review and subscription apps.
Features
- Shopify order actions
- AI Agent for support
- Shopping assistant
- Social and chat inbox
- Macros and rules
Tags
Releases
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Organization
Gorgias
🇺🇸 United States
Listed by kitio.ai · unverified owner
Pricing
- Pricing model
- Free trial
- Paid options from
- $10/mo
- Billing frequency
- Monthly
Gorgias plans
Starter
$10/mo
- 50 billable tickets per month
- Unlimited users
Basic
$60/mo
- 300 billable tickets per month
Pro
$360/mo
- 2,000 billable tickets per month
Advanced
$900/mo
- 5,000 billable tickets per month
Enterprise
Contact sales
- Custom ticket volume
- Dedicated support
Prices in USD, checked Oct 28, 2026. Plans change often, so confirm on the Gorgias site.Official pricing
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Pros and cons
Pros
- Very tight Shopify integration
- No per-seat fees
- AI tuned for order questions
Cons
- AI resolutions can be billed twice
- Less suited to non-retail support
- Costs rise with ticket volume
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Q&A
What is Gorgias?
Gorgias is a help desk made for online stores, with deep Shopify integration and an AI Agent that handles order tracking, returns and product questions. It is priced by ticket volume rather than by agent seat, which suits small DTC teams.
How much does Gorgias cost?
Gorgias is free trial, with paid plans from $10/mo.
Is there a free version of Gorgias?
No, but you can try it free before paying.
What are the main features of Gorgias?
Shopify order actions, AI Agent for support, Shopping assistant, Social and chat inbox, Macros and rules.
Who makes Gorgias?
Gorgias is made by Gorgias.
What are the best alternatives to Gorgias?
Popular alternatives include Re:amaze, Richpanel, Yuma AI.