kitio.aiAdded Oct 28, 2026
Re:amaze
Free trial · $29/moHelp desk and AI agent for e-commerce customer service
What is Re:amaze?
Re:amaze is a customer service platform that puts email, live chat, social media, SMS, voice and video calls into one shared inbox, with an AI agent and AI writing help built in. It targets online stores and SaaS businesses that want one tool for support and engagement.
Agents work from a shared helpdesk with assignments, internal notes and shared views, and macros plus AI handle repetitive replies, summaries and content. Chatbots and automated chat messages answer common questions, and an embeddable FAQ center lets customers help themselves.
Beyond support, it offers push notification campaigns, a status page for outages and a live view of site visitors for proactive messages. The AI agent is included on every plan with a monthly allowance of resolutions per user, and extra resolutions are billed individually.
Features
- Shared multichannel inbox
- Re:amaze AI agent
- Chatbots and live chat
- FAQ knowledge base
- Status page
- Push campaigns
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Releases
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Organization
Re:amaze
Listed by kitio.ai · unverified owner
Pricing
- Pricing model
- Free trial
- Paid options from
- $29/mo
- Billing frequency
- Monthly
- Free trial duration
- 14 days
Re:amaze plans
Basic
$29/mo
- Per user
- Unlimited email inboxes and live chat
- 5 AI resolutions per user
- Workflow macros
Pro
$49/mo
- Per user
- Multiple brands in one account
- SMS and voice channels
- 10 AI resolutions per user
Starter
$59/mo
- Flat rate, unlimited team members
- Basic plan features
- 500 responded conversations
Plus
$69/mo
- Per user
- Live screensharing
- Custom bots and customer intent
- 20 AI resolutions per user
Prices in USD, checked Oct 29, 2026. Plans change often, so confirm on the Re:amaze site.Official pricing
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Pros and cons
Pros
- Email, chat, social, SMS and voice together
- AI agent included on every plan
- 14-day trial without a card
- Flat-rate option for small teams
Cons
- No free plan
- Priced per team member
- AI resolutions beyond the allowance cost extra
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Q&A
What is Re:amaze?
Re:amaze is a customer service platform that puts email, live chat, social media, SMS, voice and video calls into one shared inbox, with an AI agent and AI writing help built in. It targets online stores and SaaS businesses that want one tool for support and engagement.
How does Re:amaze charge for its AI agent?
Each plan includes a monthly number of AI resolutions per user, from 5 on Basic to 20 on Plus, and extra resolutions cost $0.85 each.
Is there an option that isn't priced per seat?
Yes. The Starter plan is a flat $59 a month for unlimited team members, limited to 500 responded conversations per month.
How much does Re:amaze cost?
Re:amaze is free trial, with paid plans from $29/mo. There is a 14-day free trial.
Is there a free version of Re:amaze?
No, but you can try it free for 14 days before paying.
What are the main features of Re:amaze?
Shared multichannel inbox, Re:amaze AI agent, Chatbots and live chat, FAQ knowledge base, Status page, Push campaigns.
Who makes Re:amaze?
Re:amaze is made by Re:amaze.
What are the best alternatives to Re:amaze?
Popular alternatives include Intercom, Tidio, Smartsupp.