kitio.aiAdded Oct 28, 2026
Smartsupp
FreemiumLive chat and Mira AI shopping assistant for online stores
What is Smartsupp?
Smartsupp combines website live chat, email, Messenger, Instagram and WhatsApp in one inbox, with an AI agent called Mira that answers shoppers around the clock. It is built for e-commerce teams that want automation but still step in personally on important chats.
Mira learns your store and handles support questions, product recommendations and lead capture, passing conversations to a human when needed. Operators get an AI reply assistant that drafts answers and translates messages with one click, plus chatbot flows and automation workflows for repeated tasks.
Higher plans add an API and an MCP connection so Smartsupp can be used from Claude or ChatGPT, and a mobile SDK puts the chat widget inside apps. The AI agent is priced separately by monthly conversations, and the interface is available in several European languages.
Features
- Mira AI agent
- AI reply assistant with translation
- Multichannel inbox
- Chatbot flows
- MCP and API access
- Mobile SDK
Tags
Releases
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Smartsupp was added to the directory.
Organization
Smartsupp
🇨🇿 Czechia
Listed by kitio.ai · unverified owner
Pricing
- Pricing model
- Freemium
- Paid options from
- Not listed
Smartsupp plans
Free
Free
- 25 conversations per month
- Live chat, WhatsApp and Messenger
- 14-day chat history
Mira AI Agent
$16/mo billed yearly
- 100 conversations per month
- One website
- Handover to human agent
Solo
$17/mo billed yearly
- Email inbox connection
- Basic automated messages
- 50 AI reply assists per month
Plus
$25/mo billed yearly
- Automated chatbot workflows
- MCP and API access
- 250 AI reply assists per month
Expert
$83/mo billed yearly
- Premium support
- 500 AI reply assists per month
Ultimate
From $280/mo
- Custom limits and setup
- Dedicated account manager
- API and data exports
Prices in USD, checked Oct 29, 2026. Plans change often, so confirm on the Smartsupp site.Official pricing
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Pros and cons
Pros
- Free plan includes chat, WhatsApp and Messenger
- AI replies translate messages
- 14-day trial without a card
- Human handover built in
Cons
- Free plan caps at 25 conversations a month
- AI agent is billed separately
- Listed prices assume annual billing
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Q&A
What is Smartsupp?
Smartsupp combines website live chat, email, Messenger, Instagram and WhatsApp in one inbox, with an AI agent called Mira that answers shoppers around the clock. It is built for e-commerce teams that want automation but still step in personally on important chats.
Can I connect Smartsupp to ChatGPT or Claude?
Yes. From the Plus plan, Smartsupp offers an API and an MCP connection for linking it to AI assistants and your own workflows.
How is the Mira AI agent priced?
It has its own plans based on monthly conversations, starting at 100 conversations for a single website, with 10 free conversations to try it.
How much does Smartsupp cost?
Smartsupp is freemium.
Is there a free version of Smartsupp?
Yes. Smartsupp has a free plan, and paid plans add more usage and features.
What are the main features of Smartsupp?
Mira AI agent, AI reply assistant with translation, Multichannel inbox, Chatbot flows, MCP and API access, Mobile SDK.
Who makes Smartsupp?
Smartsupp is made by Smartsupp.
What are the best alternatives to Smartsupp?
Popular alternatives include Tidio, Re:amaze, Intercom.