kitio.aiAdded Oct 28, 2026
Crisp
Freemium · $45/moCustomer messaging inbox with live chat and an AI chatbot
What is Crisp?
Crisp is a customer messaging platform with live chat, a shared inbox, a knowledge base and an AI agent that answers from your content. Small businesses and startups use it because plans are priced per workspace rather than per agent.
Messages from website chat, email, Messenger, Instagram, WhatsApp and SMS arrive in one inbox. The AI agent, trained on help articles and website pages, can answer questions, collect details and hand over to the team, while a chatbot builder covers scripted flows.
Crisp also includes a status page, co-browsing and a CRM for contacts. A free plan offers basic live chat for two seats. Paid plans unlock more seats, the AI agent, automations and integrations with tools such as Shopify and Slack.
Features
- Website live chat
- Omnichannel inbox
- AI agent from your docs
- Knowledge base
- Co-browsing
Tags
Releases
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Crisp was added to the directory.
Organization
Crisp IM
🇫🇷 France
Listed by kitio.ai · unverified owner
Pricing
- Pricing model
- Freemium
- Paid options from
- $45/mo
- Billing frequency
- Monthly
Crisp plans
Free
Free
- 2 agent seats
- 100 customer profiles
- Live chat widget
Mini
$45/mo
- Per workspace, 4 seats included
- Shared email inbox
- $5 AI credits included
- Shortcuts and chat triggers
Essentials
$95/mo
- Per workspace, 10 seats included
- Omnichannel inbox and AI chatbot
- $25 AI credits included
- Workflow automation builder
Plus
$295/mo
- Per workspace, 20+ seats
- AI-first support suite
- $75 AI credits included
- Ticketing and 100+ integrations
Prices in USD, checked Oct 28, 2026. Plans change often, so confirm on the Crisp site.Official pricing
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Pros and cons
Pros
- Flat workspace pricing
- Free plan for small teams
- Many channels in one inbox
Cons
- AI usage limits on lower plans
- Reporting is basic
- Fewer enterprise controls
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Q&A
What is Crisp?
Crisp is a customer messaging platform with live chat, a shared inbox, a knowledge base and an AI agent that answers from your content. Small businesses and startups use it because plans are priced per workspace rather than per agent.
How much does Crisp cost?
Crisp is freemium, with paid plans from $45/mo.
Is there a free version of Crisp?
Yes. Crisp has a free plan, and paid plans add more usage and features.
What are the main features of Crisp?
Website live chat, Omnichannel inbox, AI agent from your docs, Knowledge base, Co-browsing.
Who makes Crisp?
Crisp is made by Crisp IM.
What are the best alternatives to Crisp?
Popular alternatives include Intercom, Tidio, Smartsupp.