kitio.aiCrisp vs Re:amaze
A side-by-side look at pricing plans, free tiers, features, pros and cons, updated for 2026. Re:amaze has the lower starting price: about $29 a month, against $45 for Crisp.
At a glance
Best for
Category
Pricing model
Starting price
Free plan
Made by
Based in
Rating
Key features
- Website live chat
- Omnichannel inbox
- AI agent from your docs
- Knowledge base
- Co-browsing
- Shared multichannel inbox
- Re:amaze AI agent
- Chatbots and live chat
- FAQ knowledge base
- Status page
- Push campaigns
| Feature | Crisp | Re:amaze |
|---|---|---|
| Best for | Customer messaging inbox with live chat and an AI chatbot | Help desk and AI agent for e-commerce customer service |
| Category | Customer support | Customer support |
| Pricing model | Freemium | Free trial |
| Starting price | $45/mo | $29/mo |
| Free plan | Yes | No, 14-day trial |
| Made by | Crisp IM | Re:amaze |
| Based in | France | – |
| Rating | No ratings yet | No ratings yet |
| Key features |
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Pricing compared
Re:amaze has the lower starting price: about $29 a month, against $45 for Crisp.
Free plan
Cheapest paid plan
Top plan
Free trial
4 plans
Free
Free
- 2 agent seats
- 100 customer profiles
- Live chat widget
Mini
$45/mo
- Per workspace, 4 seats included
- Shared email inbox
- $5 AI credits included
- Shortcuts and chat triggers
Essentials
$95/mo
- Per workspace, 10 seats included
- Omnichannel inbox and AI chatbot
- $25 AI credits included
- Workflow automation builder
Plus
$295/mo
- Per workspace, 20+ seats
- AI-first support suite
- $75 AI credits included
- Ticketing and 100+ integrations
4 plans
Basic
$29/mo
- Per user
- Unlimited email inboxes and live chat
- 5 AI resolutions per user
- Workflow macros
Pro
$49/mo
- Per user
- Multiple brands in one account
- SMS and voice channels
- 10 AI resolutions per user
Starter
$59/mo
- Flat rate, unlimited team members
- Basic plan features
- 500 responded conversations
Plus
$69/mo
- Per user
- Live screensharing
- Custom bots and customer intent
- 20 AI resolutions per user
Prices in USD, checked Oct 28, 2026 or later. Plans change often, so confirm on each tool's site before you buy.
Pros and cons
Crisp
- Flat workspace pricing
- Free plan for small teams
- Many channels in one inbox
- AI usage limits on lower plans
- Reporting is basic
- Fewer enterprise controls
Re:amaze
- Email, chat, social, SMS and voice together
- AI agent included on every plan
- 14-day trial without a card
- Flat-rate option for small teams
- No free plan
- Priced per team member
- AI resolutions beyond the allowance cost extra
Which one should you choose?
Choose Crisp if you want:
- Flat workspace pricing
- Free plan for small teams
- Many channels in one inbox
Watch out: ai usage limits on lower plans.
Choose Re:amaze if you want:
- Email, chat, social, SMS and voice together
- AI agent included on every plan
- 14-day trial without a card
Watch out: no free plan.
Crisp vs Re:amaze FAQ
What is the difference between Crisp and Re:amaze?
Crisp: Customer messaging inbox with live chat and an AI chatbot. Re:amaze: Help desk and AI agent for e-commerce customer service. Both are customer support tools.
Is Crisp or Re:amaze cheaper?
Re:amaze has the lower starting price: about $29 a month, against $45 for Crisp.
Do Crisp and Re:amaze have free plans?
Crisp: Yes. Re:amaze: No, 14-day trial.
Who makes Crisp?
Crisp is made by Crisp IM, based in France.
Who makes Re:amaze?
Re:amaze is made by Re:amaze.
Which should I choose, Crisp or Re:amaze?
Choose Crisp if you value flat workspace pricing and free plan for small teams. Choose Re:amaze if you value email, chat, social, sms and voice together and ai agent included on every plan.