kitio.aiAdded Oct 28, 2026
BestChat
Freemium · $10/moLive chat with an AI SmartBot that learns your online store's products
What is BestChat?
BestChat is a customer service chat tool for online stores whose SmartBot answers shoppers around the clock after learning your product catalog and knowledge entries. It plugs into Shopify, Wix and WordPress sites.
The SmartBot is trained on your products and custom knowledge items, and human agents can step into the same inbox. An AI writing helper drafts replies, and AI Insights summarizes what customers are asking about. The interface is available in English, German, Spanish, French, Italian, Portuguese and Chinese.
Plans scale by monthly AI chats, learned products, training items and agent seats. The free plan includes 80 AI chats a month and one agent seat, and BestChat branding is removed from the Basic plan up.
Features
- AI SmartBot for stores
- Product catalog learning
- AI reply writing
- AI Insights
- Shopify, Wix and WordPress apps
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Releases
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BestChat was added to the directory.
Organization
BestChat
Listed by kitio.ai · unverified owner
Pricing
- Pricing model
- Freemium
- Paid options from
- $10/mo
- Billing frequency
- Monthly
BestChat plans
Free
Free
- 80 AI chats per month
- 80 products learned
- 1 agent seat
Starter
$10/mo
- 300 AI chats per month
- 300 products learned
- 100 AI training items
Basic
$30/mo
- 1,000 AI chats per month
- No BestChat branding
- 3 agent seats
Growth
$60/mo
- 3,000 AI chats per month
- Unlimited training items
- 6 agent seats
Enterprise
$450/mo
- Unlimited AI chats
- Independent data model
- Tuning by data scientists
Prices in USD, checked Oct 29, 2026. Plans change often, so confirm on the BestChat site.Official pricing
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Pros and cons
Pros
- Free plan with AI chats
- Low entry price
- Works with popular store builders
Cons
- AI chat caps on every paid tier
- Branding stays on the cheapest plans
- Few details on the AI model used
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Reviews
Q&A
What is BestChat?
BestChat is a customer service chat tool for online stores whose SmartBot answers shoppers around the clock after learning your product catalog and knowledge entries. It plugs into Shopify, Wix and WordPress sites.
How much does BestChat cost?
BestChat is freemium, with paid plans from $10/mo.
Is there a free version of BestChat?
Yes. BestChat has a free plan, and paid plans add more usage and features.
What are the main features of BestChat?
AI SmartBot for stores, Product catalog learning, AI reply writing, AI Insights, Shopify, Wix and WordPress apps.
Who makes BestChat?
BestChat is made by BestChat.
What are the best alternatives to BestChat?
Popular alternatives include LiveChat, Zipchat, Molin AI.