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AI toolsCustomer supportZowie

Added Oct 28, 2026

Zowie

Paid
ZowieCustomer support views clicks to the websiteNo ratings
Use tool

AI agent platform for retail and e-commerce customer service

Deterministic Decision EngineShopping assistantOrder and return actionsCommerce integrationsMultilingual supportPaid
OverviewReleasesPricingAlternativesPros & ConsPromptsReviewsQ&A
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getzowie.com
ZowieAI agent platform for retail and e-commerce customer serviceVisit getzowie.com

What is Zowie?

Zowie is an AI agent platform for retailers and consumer brands that automates support and product recommendations in chat, email and messaging. Its Decision Engine runs business rules deterministically, so refunds and policy checks follow set logic every time.

The agent combines a language model for conversation with a separate rules layer for actions like cancellations, returns and discount approvals. Zowie integrates with Shopify, Salesforce Commerce Cloud, Zendesk and other commerce and help desk tools.

Beyond support, Zowie promotes using the same agent as a shopping assistant that recommends products and answers pre-sale questions. Pricing is quoted through sales.

Features

  • Deterministic Decision Engine
  • Shopping assistant
  • Order and return actions
  • Commerce integrations
  • Multilingual support

Tags

E-commerceAI AgentRetail

Releases

+ Submit new release
  1. ListedOct 28, 2026

    Zowie was added to the directory.

Organization

Zowie

Listed by kitio.ai · unverified owner

Pricing

Pricing model
Paid
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Top Zowie alternatives

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Tidio

Customer support

Live chat and Lyro AI agent for small online stores and businesses

Freemium · $29/mo🇺🇸Made in United States
Smartsupp

Customer support

Live chat and Mira AI shopping assistant for online stores

Freemium🇨🇿Made in Czechia
Re:amaze

Customer support

Help desk and AI agent for e-commerce customer service

Free trial · $29/mo
Siena AI

Customer support

AI customer service agent built for direct-to-consumer brands

From $750/mo

Compare Zowie

  • Zowie vs Tidio
  • Zowie vs Smartsupp
  • Zowie vs Re:amaze
  • Zowie vs Siena AI

If you liked Zowie

  • Gladly

    People-centred customer service platform with AI for retail brands

    PaidCustomer support🇺🇸Made in United States
    Visit
  • Dixa

    Customer service platform with an AI agent built for e-commerce

    PaidCustomer support🇩🇰Made in Denmark
    Visit
  • Made With Intent

    Agentic engine that personalizes store experiences by visitor intent

    PaidMarketing🇬🇧Made in United Kingdom
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  • Constructor

    AI product search and discovery platform for large retailers

    PaidLegal, finance & HR🇺🇸Made in United States
    Visit
  • Zendesk

    Help desk and AI agents for customer and employee service teams

    Free trial · $25/moCustomer support1 views5 clicks to the website🇺🇸Made in United States
    Visit

Pros and cons

Pros

  • Predictable handling of policies
  • Supports sales and support
  • Good commerce integrations

Cons

  • Focused on retail only
  • No public pricing
  • Fewer voice capabilities

Prompts & results

No prompts yet. Add your own prompt and output to help others use this tool.

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Reviews

Q&A

What is Zowie?

Zowie is an AI agent platform for retailers and consumer brands that automates support and product recommendations in chat, email and messaging. Its Decision Engine runs business rules deterministically, so refunds and policy checks follow set logic every time.

How much does Zowie cost?

Zowie is paid.

Is there a free version of Zowie?

No. Zowie is a paid tool.

What are the main features of Zowie?

Deterministic Decision Engine, Shopping assistant, Order and return actions, Commerce integrations, Multilingual support.

Who makes Zowie?

Zowie is made by Zowie.

What are the best alternatives to Zowie?

Popular alternatives include Tidio, Smartsupp, Re:amaze.

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