kitio.aiPipedrive vs Microsoft Dynamics 365
A side-by-side look at pricing plans, free tiers, features, pros and cons, updated for 2026. Pipedrive starts at $24/mo and Microsoft Dynamics 365 starts at See pricing page. Check both pricing pages for current plans.
At a glance
Best for
Pricing model
Starting price
Free plan
Made by
Based in
Rating
Key features
- Visual pipeline
- AI Sales Assistant
- Workflow automation
- Email sync
- Sales reporting
- Sales and customer service CRM
- Contact center
- Finance and supply chain ERP
- Built-in AI agents
- Custom agent building
- Microsoft 365 integration
| Feature | Pipedrive | Microsoft Dynamics 365 |
|---|---|---|
| Best for | Visual pipeline CRM for small sales teams with AI assistant | Microsoft's CRM and ERP apps with built-in Copilot and agents |
| Category | Sales | Sales |
| Pricing model | Free trial | Free trial |
| Starting price | $24/mo | See pricing page |
| Free plan | No, 14-day trial | No, trial available |
| Made by | Pipedrive | Microsoft |
| Based in | United States | United States |
| Rating | No ratings yet | No ratings yet |
| Key features |
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Pricing compared
Pipedrive starts at $24/mo and Microsoft Dynamics 365 starts at See pricing page. Check both pricing pages for current plans.
Free plan
Cheapest paid plan
Top plan
Free trial
4 plans
Lite
$24/mo
- Per seat
- Lead and deal management
- Customizable pipelines
Growth
$49/mo
- Per seat
- Email sync and automations
- Meeting scheduling
Premium
$79/mo
- Per seat
- Revenue forecasts
- Lead routing
Ultimate
$99/mo
- Per seat
- Advanced permissions
- Phone support
Prices in USD, checked Oct 28, 2026 or later. Plans change often, so confirm on each tool's site before you buy.
Pros and cons
Pipedrive
- Very easy to use
- Clear pipeline view
- Affordable entry plan
- Key features are paid add-ons
- Reporting is limited on low tiers
Microsoft Dynamics 365
- Covers CRM and ERP in one family
- Tight Microsoft 365 integration
- Large partner network for rollout
- Licensing is complex
- Setup usually needs a partner
- Costs add up per user and per app
Which one should you choose?
Choose Pipedrive if you want:
- Very easy to use
- Clear pipeline view
- Affordable entry plan
Watch out: key features are paid add-ons.
Choose Microsoft Dynamics 365 if you want:
- Covers CRM and ERP in one family
- Tight Microsoft 365 integration
- Large partner network for rollout
Watch out: licensing is complex.
Pipedrive vs Microsoft Dynamics 365 FAQ
What is the difference between Pipedrive and Microsoft Dynamics 365?
Pipedrive: Visual pipeline CRM for small sales teams with AI assistant. Microsoft Dynamics 365: Microsoft's CRM and ERP apps with built-in Copilot and agents. Both are sales tools.
Is Pipedrive or Microsoft Dynamics 365 cheaper?
Pipedrive starts at $24/mo and Microsoft Dynamics 365 starts at See pricing page. Check both pricing pages for current plans.
Do Pipedrive and Microsoft Dynamics 365 have free plans?
Pipedrive: No, 14-day trial. Microsoft Dynamics 365: No, trial available.
Who makes Pipedrive?
Pipedrive is made by Pipedrive, based in United States.
Who makes Microsoft Dynamics 365?
Microsoft Dynamics 365 is made by Microsoft, based in United States.
Which should I choose, Pipedrive or Microsoft Dynamics 365?
Choose Pipedrive if you value very easy to use and clear pipeline view. Choose Microsoft Dynamics 365 if you value covers crm and erp in one family and tight microsoft 365 integration.