kitio.aiMicrosoft Dynamics 365 vs Salesmate
A side-by-side look at pricing plans, free tiers, features, pros and cons, updated for 2026. Microsoft Dynamics 365 starts at See pricing page and Salesmate starts at See pricing page. Check both pricing pages for current plans.
At a glance
Best for
Pricing model
Starting price
Free plan
Made by
Based in
Rating
Key features
- Sales and customer service CRM
- Contact center
- Finance and supply chain ERP
- Built-in AI agents
- Custom agent building
- Microsoft 365 integration
- Sales pipelines and sequences
- Built-in calling and texting
- Skara AI agents
- AI co-pilot
- Marketing campaigns
- Support ticketing
| Feature | Microsoft Dynamics 365 | Salesmate |
|---|---|---|
| Best for | Microsoft's CRM and ERP apps with built-in Copilot and agents | CRM with AI agents for sales, marketing and support teams |
| Category | Sales | Sales |
| Pricing model | Free trial | Free trial |
| Starting price | See pricing page | See pricing page |
| Free plan | No, trial available | No, trial available |
| Made by | Microsoft | Salesmate |
| Based in | United States | – |
| Rating | No ratings yet | No ratings yet |
| Key features |
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Pricing compared
Microsoft Dynamics 365 starts at See pricing page and Salesmate starts at See pricing page. Check both pricing pages for current plans.
Free plan
Cheapest paid plan
Top plan
Free trial
Prices in USD, checked Oct 29, 2026 or later. Plans change often, so confirm on each tool's site before you buy.
Pros and cons
Microsoft Dynamics 365
- Covers CRM and ERP in one family
- Tight Microsoft 365 integration
- Large partner network for rollout
- Licensing is complex
- Setup usually needs a partner
- Costs add up per user and per app
Salesmate
- Sales, marketing and support in one tool
- Calling and texting built in
- AI agents included in the platform
- Pricing details not shown upfront
- Broad suite takes time to set up
- Aimed at larger teams
Which one should you choose?
Choose Microsoft Dynamics 365 if you want:
- Covers CRM and ERP in one family
- Tight Microsoft 365 integration
- Large partner network for rollout
Watch out: licensing is complex.
Choose Salesmate if you want:
- Sales, marketing and support in one tool
- Calling and texting built in
- AI agents included in the platform
Watch out: pricing details not shown upfront.
Microsoft Dynamics 365 vs Salesmate FAQ
What is the difference between Microsoft Dynamics 365 and Salesmate?
Microsoft Dynamics 365: Microsoft's CRM and ERP apps with built-in Copilot and agents. Salesmate: CRM with AI agents for sales, marketing and support teams. Both are sales tools.
Is Microsoft Dynamics 365 or Salesmate cheaper?
Microsoft Dynamics 365 starts at See pricing page and Salesmate starts at See pricing page. Check both pricing pages for current plans.
Do Microsoft Dynamics 365 and Salesmate have free plans?
Microsoft Dynamics 365: No, trial available. Salesmate: No, trial available.
Who makes Microsoft Dynamics 365?
Microsoft Dynamics 365 is made by Microsoft, based in United States.
Who makes Salesmate?
Salesmate is made by Salesmate.
Which should I choose, Microsoft Dynamics 365 or Salesmate?
Choose Microsoft Dynamics 365 if you value covers crm and erp in one family and tight microsoft 365 integration. Choose Salesmate if you value sales, marketing and support in one tool and calling and texting built in.