kitio.aiMicrosoft Dynamics 365 vs Outreach
A side-by-side look at pricing plans, free tiers, features, pros and cons, updated for 2026. Microsoft Dynamics 365 starts at See pricing page and Outreach starts at See pricing page. Check both pricing pages for current plans.
At a glance
Best for
Pricing model
Starting price
Free plan
Made by
Based in
Rating
Key features
- Sales and customer service CRM
- Contact center
- Finance and supply chain ERP
- Built-in AI agents
- Custom agent building
- Microsoft 365 integration
- Multichannel sequences
- Omni AI agent
- Agent Studio
- Kaia meeting assistant
- Forecasting
| Feature | Microsoft Dynamics 365 | Outreach |
|---|---|---|
| Best for | Microsoft's CRM and ERP apps with built-in Copilot and agents | Sales execution platform with Omni agent and Agent Studio |
| Category | Sales | Sales |
| Pricing model | Free trial | Paid |
| Starting price | See pricing page | See pricing page |
| Free plan | No, trial available | No |
| Made by | Microsoft | Outreach |
| Based in | United States | United States |
| Rating | No ratings yet | No ratings yet |
| Key features |
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Pricing compared
Microsoft Dynamics 365 starts at See pricing page and Outreach starts at See pricing page. Check both pricing pages for current plans.
Free plan
Cheapest paid plan
Top plan
Free trial
Prices in USD, checked Oct 28, 2026 or later. Plans change often, so confirm on each tool's site before you buy.
Pros and cons
Microsoft Dynamics 365
- Covers CRM and ERP in one family
- Tight Microsoft 365 integration
- Large partner network for rollout
- Licensing is complex
- Setup usually needs a partner
- Costs add up per user and per app
Outreach
- Mature sequencing engine
- Strong Salesforce integration
- Custom agents without code
- Pricing not published
- Complex admin setup
Which one should you choose?
Choose Microsoft Dynamics 365 if you want:
- Covers CRM and ERP in one family
- Tight Microsoft 365 integration
- Large partner network for rollout
Watch out: licensing is complex.
Choose Outreach if you want:
- Mature sequencing engine
- Strong Salesforce integration
- Custom agents without code
Watch out: pricing not published.
Microsoft Dynamics 365 vs Outreach FAQ
What is the difference between Microsoft Dynamics 365 and Outreach?
Microsoft Dynamics 365: Microsoft's CRM and ERP apps with built-in Copilot and agents. Outreach: Sales execution platform with Omni agent and Agent Studio. Both are sales tools.
Is Microsoft Dynamics 365 or Outreach cheaper?
Microsoft Dynamics 365 starts at See pricing page and Outreach starts at See pricing page. Check both pricing pages for current plans.
Do Microsoft Dynamics 365 and Outreach have free plans?
Microsoft Dynamics 365: No, trial available. Outreach: No.
Who makes Microsoft Dynamics 365?
Microsoft Dynamics 365 is made by Microsoft, based in United States.
Who makes Outreach?
Outreach is made by Outreach, based in United States.
Which should I choose, Microsoft Dynamics 365 or Outreach?
Choose Microsoft Dynamics 365 if you value covers crm and erp in one family and tight microsoft 365 integration. Choose Outreach if you value mature sequencing engine and strong salesforce integration.