kitio.aiPipedrive vs Freshsales
A side-by-side look at pricing plans, free tiers, features, pros and cons, updated for 2026. Freshsales has the lower starting price: about $11 a month, against $24 for Pipedrive.
At a glance
Best for
Pricing model
Starting price
Free plan
Made by
Based in
Rating
Key features
- Visual pipeline
- AI Sales Assistant
- Workflow automation
- Email sync
- Sales reporting
- Freddy AI scoring
- Deal forecasting
- Built-in phone and email
- Sales sequences
- Visual pipelines
| Feature | Pipedrive | Freshsales |
|---|---|---|
| Best for | Visual pipeline CRM for small sales teams with AI assistant | Sales CRM from Freshworks with Freddy AI insights |
| Category | Sales | Sales |
| Pricing model | Free trial | Freemium |
| Starting price | $24/mo | $11/mo |
| Free plan | No, 14-day trial | Yes |
| Made by | Pipedrive | Freshworks |
| Based in | United States | United States |
| Rating | No ratings yet | No ratings yet |
| Key features |
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Pricing compared
Freshsales has the lower starting price: about $11 a month, against $24 for Pipedrive.
Free plan
Cheapest paid plan
Top plan
Free trial
4 plans
Lite
$24/mo
- Per seat
- Lead and deal management
- Customizable pipelines
Growth
$49/mo
- Per seat
- Email sync and automations
- Meeting scheduling
Premium
$79/mo
- Per seat
- Revenue forecasts
- Lead routing
Ultimate
$99/mo
- Per seat
- Advanced permissions
- Phone support
3 plans
Growth
$11/mo
- Per user
- Kanban view, lifecycle stages
- Chat, email and phone
- $9/user/mo billed annually
Pro
$47/mo
- Per user
- Contact scoring, deal insights
- Sales sequences
- $39/user/mo billed annually
Enterprise
$71/mo
- Per user
- Forecasting, custom modules
- Sandbox and audit logs
- $59/user/mo billed annually
Prices in USD, checked Oct 28, 2026 or later. Plans change often, so confirm on each tool's site before you buy.
Pros and cons
Pipedrive
- Very easy to use
- Clear pipeline view
- Affordable entry plan
- Key features are paid add-ons
- Reporting is limited on low tiers
Freshsales
- Easy to use
- Calling and email built in
- Free plan
- AI features on higher tiers
- Smaller app marketplace
Which one should you choose?
Choose Pipedrive if you want:
- Very easy to use
- Clear pipeline view
- Affordable entry plan
Watch out: key features are paid add-ons.
Choose Freshsales if you want:
- Easy to use
- Calling and email built in
- Free plan
Watch out: ai features on higher tiers.
Pipedrive vs Freshsales FAQ
What is the difference between Pipedrive and Freshsales?
Pipedrive: Visual pipeline CRM for small sales teams with AI assistant. Freshsales: Sales CRM from Freshworks with Freddy AI insights. Both are sales tools.
Is Pipedrive or Freshsales cheaper?
Freshsales has the lower starting price: about $11 a month, against $24 for Pipedrive.
Do Pipedrive and Freshsales have free plans?
Pipedrive: No, 14-day trial. Freshsales: Yes.
Who makes Pipedrive?
Pipedrive is made by Pipedrive, based in United States.
Who makes Freshsales?
Freshsales is made by Freshworks, based in United States.
Which should I choose, Pipedrive or Freshsales?
Choose Pipedrive if you value very easy to use and clear pipeline view. Choose Freshsales if you value easy to use and calling and email built in.