kitio.aiClose vs Freshsales
A side-by-side look at pricing plans, free tiers, features, pros and cons, updated for 2026. Freshsales has the lower starting price: about $11 a month, against $19 for Close.
At a glance
Best for
Pricing model
Starting price
Free plan
Made by
Based in
Rating
Key features
- Built-in calling
- Power dialer
- Email and SMS sequences
- AI call summaries
- Pipeline reports
- Freddy AI scoring
- Deal forecasting
- Built-in phone and email
- Sales sequences
- Visual pipelines
| Feature | Close | Freshsales |
|---|---|---|
| Best for | CRM with built-in calling, SMS and an AI call assistant | Sales CRM from Freshworks with Freddy AI insights |
| Category | Sales | Sales |
| Pricing model | Free trial | Freemium |
| Starting price | $19/mo | $11/mo |
| Free plan | No, 14-day trial | Yes |
| Made by | Close | Freshworks |
| Based in | United States | United States |
| Rating | No ratings yet | No ratings yet |
| Key features |
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Pricing compared
Freshsales has the lower starting price: about $11 a month, against $19 for Close.
Free plan
Cheapest paid plan
Top plan
Free trial
4 plans
Solo
$19/mo
- Per user
- 1 user, up to 10k leads
- 500 AI credits per month
Essentials
$49/mo
- Per user
- Unlimited contacts and leads
- Built-in email, calling and SMS
Growth
$109/mo
- Per user
- Automated workflows
- Power dialer, bulk email
Scale
$149/mo
- Per user
- Role-based permissions
- Predictive dialer
3 plans
Growth
$11/mo
- Per user
- Kanban view, lifecycle stages
- Chat, email and phone
- $9/user/mo billed annually
Pro
$47/mo
- Per user
- Contact scoring, deal insights
- Sales sequences
- $39/user/mo billed annually
Enterprise
$71/mo
- Per user
- Forecasting, custom modules
- Sandbox and audit logs
- $59/user/mo billed annually
Prices in USD, checked Oct 28, 2026 or later. Plans change often, so confirm on each tool's site before you buy.
Pros and cons
Close
- Strong calling tools
- Fast for high-activity teams
- Simple setup
- Add-ons raise the cost
- Less flexible than larger CRMs
Freshsales
- Easy to use
- Calling and email built in
- Free plan
- AI features on higher tiers
- Smaller app marketplace
Which one should you choose?
Choose Close if you want:
- Strong calling tools
- Fast for high-activity teams
- Simple setup
Watch out: add-ons raise the cost.
Choose Freshsales if you want:
- Easy to use
- Calling and email built in
- Free plan
Watch out: ai features on higher tiers.
Close vs Freshsales FAQ
What is the difference between Close and Freshsales?
Close: CRM with built-in calling, SMS and an AI call assistant. Freshsales: Sales CRM from Freshworks with Freddy AI insights. Both are sales tools.
Is Close or Freshsales cheaper?
Freshsales has the lower starting price: about $11 a month, against $19 for Close.
Do Close and Freshsales have free plans?
Close: No, 14-day trial. Freshsales: Yes.
Who makes Close?
Close is made by Close, based in United States.
Who makes Freshsales?
Freshsales is made by Freshworks, based in United States.
Which should I choose, Close or Freshsales?
Choose Close if you value strong calling tools and fast for high-activity teams. Choose Freshsales if you value easy to use and calling and email built in.