kitio.aiSalesforce Sales Cloud vs Freshsales
A side-by-side look at pricing plans, free tiers, features, pros and cons, updated for 2026. Freshsales has the lower starting price: about $11 a month, against $25 for Salesforce Sales Cloud.
Enterprise CRM for sales with built-in Agentforce AI agents
Free trial · $25/moAt a glance
Best for
Pricing model
Starting price
Free plan
Made by
Based in
Rating
Key features
- Opportunity management
- Forecasting
- Agentforce agents
- Workflow automation
- AppExchange apps
- Freddy AI scoring
- Deal forecasting
- Built-in phone and email
- Sales sequences
- Visual pipelines
| Feature | Salesforce Sales Cloud | Freshsales |
|---|---|---|
| Best for | Enterprise CRM for sales with built-in Agentforce AI agents | Sales CRM from Freshworks with Freddy AI insights |
| Category | Sales | Sales |
| Pricing model | Free trial | Freemium |
| Starting price | $25/mo | $11/mo |
| Free plan | No, 30-day trial | Yes |
| Made by | Salesforce | Freshworks |
| Based in | United States | United States |
| Rating | No ratings yet | No ratings yet |
| Key features |
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Pricing compared
Freshsales has the lower starting price: about $11 a month, against $25 for Salesforce Sales Cloud.
Free plan
Cheapest paid plan
Top plan
Free trial
4 plans
Starter Suite
$25/mo
- Per user
- Out-of-the-box CRM
- Email and lead management
Pro Suite
$100/mo
- Per user, billed annually
- Forecasting and quoting
- Customizable CRM
Enterprise
$175/mo
- Per user, billed annually
- Advanced sales automation
- Pipeline inspection
Unlimited
$350/mo
- Per user, billed annually
- Premier support
- Full sandbox
3 plans
Growth
$11/mo
- Per user
- Kanban view, lifecycle stages
- Chat, email and phone
- $9/user/mo billed annually
Pro
$47/mo
- Per user
- Contact scoring, deal insights
- Sales sequences
- $39/user/mo billed annually
Enterprise
$71/mo
- Per user
- Forecasting, custom modules
- Sandbox and audit logs
- $59/user/mo billed annually
Prices in USD, checked Oct 28, 2026 or later. Plans change often, so confirm on each tool's site before you buy.
Pros and cons
Salesforce Sales Cloud
- Highly customizable
- Huge app ecosystem
- Scales to any company size
- Expensive with add-ons
- Needs admins to run well
Freshsales
- Easy to use
- Calling and email built in
- Free plan
- AI features on higher tiers
- Smaller app marketplace
Which one should you choose?
Choose Salesforce Sales Cloud if you want:
- Highly customizable
- Huge app ecosystem
- Scales to any company size
Watch out: expensive with add-ons.
Choose Freshsales if you want:
- Easy to use
- Calling and email built in
- Free plan
Watch out: ai features on higher tiers.
Salesforce Sales Cloud vs Freshsales FAQ
What is the difference between Salesforce Sales Cloud and Freshsales?
Salesforce Sales Cloud: Enterprise CRM for sales with built-in Agentforce AI agents. Freshsales: Sales CRM from Freshworks with Freddy AI insights. Both are sales tools.
Is Salesforce Sales Cloud or Freshsales cheaper?
Freshsales has the lower starting price: about $11 a month, against $25 for Salesforce Sales Cloud.
Do Salesforce Sales Cloud and Freshsales have free plans?
Salesforce Sales Cloud: No, 30-day trial. Freshsales: Yes.
Who makes Salesforce Sales Cloud?
Salesforce Sales Cloud is made by Salesforce, based in United States.
Who makes Freshsales?
Freshsales is made by Freshworks, based in United States.
Which should I choose, Salesforce Sales Cloud or Freshsales?
Choose Salesforce Sales Cloud if you value highly customizable and huge app ecosystem. Choose Freshsales if you value easy to use and calling and email built in.