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AI toolsCustomer supportReplyAuto AI

Added Nov 5, 2026

ReplyAuto AI

Freemium · $9/mo
ReplyAuto AICustomer support views clicks to the websiteNo ratings
Use tool

Drafts replies to Facebook and Instagram comments for Shopify stores

Unified comment inboxReplies grounded in Shopify dataAuto-reply modeBulk actionsKnowledge documentsFreemium · $9/mo
OverviewReleasesPricingAlternativesPros & ConsPromptsReviewsQ&A
Open
replyauto.ai
ReplyAuto AIDrafts replies to Facebook and Instagram comments for Shopify storesVisit replyauto.ai

What is ReplyAuto AI?

ReplyAuto AI collects comments from a brand's Facebook Page and Instagram Business account into one inbox and drafts answers using the store's Shopify catalog, policies and FAQs. It is built for small e-commerce teams that answer customer questions on social posts all day.

Each draft pulls real prices, sizes and shipping times from the connected store, and you can edit and send it in one click. Switching a workspace to Auto mode lets drafts that are judged safe post on their own, and bulk actions handle many comments at once.

The inbox can be filtered by date, post, account or status. Only workspace owners connect Pages, Instagram and Shopify, while moderators inherit access. Paid plans add more workspaces, users and monthly reply volume, each with a 7-day trial.

Features

  • Unified comment inbox
  • Replies grounded in Shopify data
  • Auto-reply mode
  • Bulk actions
  • Knowledge documents

Tags

Social MediaShopifyComment Moderation

Releases

+ Submit new release
  1. ListedNov 5, 2026

    ReplyAuto AI was added to the directory.

Organization

ReplyAuto AI

Listed by kitio.ai · unverified owner

Pricing

Pricing model
Freemium
Paid options from
$9/mo
Billing frequency
Monthly

ReplyAuto AI plans

  • Free

    Free

    • 500 replies per month
    • 2 users
    • Manual reply mode
  • Starter

    $9/mo

    • 5,000 replies per month
    • 4 users
    • 1 workspace
  • Growth

    $19/mo

    • 20,000 replies per month
    • 2 workspaces
    • Email support
  • Pro

    $29/mo

    • 45,000 replies per month
    • 3 workspaces
    • Unlimited users

Prices in USD, checked Nov 5, 2026. Plans change often, so confirm on the ReplyAuto AI site.Official pricing

Use tool

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Top ReplyAuto AI alternatives

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Brandwise

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E-commerce help desk with an AI agent built for Shopify stores

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KhorosNew

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AI-native customer engagement for communities and social media

Paid🇺🇸Made in United States

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Pros and cons

Pros

  • Answers use live product and policy data
  • Low entry price
  • Free plan needs no card

Cons

  • Requires a Shopify store
  • Covers only Facebook and Instagram
  • Free plan is manual reply only

Prompts & results

No prompts yet. Add your own prompt and output to help others use this tool.

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Reviews

Q&A

What is ReplyAuto AI?

ReplyAuto AI collects comments from a brand's Facebook Page and Instagram Business account into one inbox and drafts answers using the store's Shopify catalog, policies and FAQs. It is built for small e-commerce teams that answer customer questions on social posts all day.

Which channels does ReplyAuto AI support?

It handles Facebook Page comments and Instagram Business comments, linked to a Shopify store for product data.

Can ReplyAuto AI reply without my approval?

Yes. In Auto mode, drafts considered safe are posted as soon as they are ready; otherwise you review and send each one.

How much does ReplyAuto AI cost?

ReplyAuto AI is freemium, with paid plans from $9/mo.

Is there a free version of ReplyAuto AI?

Yes. ReplyAuto AI has a free plan, and paid plans add more usage and features.

What are the main features of ReplyAuto AI?

Unified comment inbox, Replies grounded in Shopify data, Auto-reply mode, Bulk actions, Knowledge documents.

Who makes ReplyAuto AI?

ReplyAuto AI is made by ReplyAuto AI.

What are the best alternatives to ReplyAuto AI?

Popular alternatives include Brandwise, Sprinklr, Gorgias.

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