kitio.aiAdded Nov 5, 2026
Khoros
PaidAI-native customer engagement for communities and social media
What is Khoros?
Khoros is a customer engagement platform with two AI products: Aurora AI for brand communities and Iris AI for social listening and publishing. Large brands use it to host customer conversations and turn them into signals the business can act on.
Aurora AI is the evolution of the Khoros community platform and includes a moderation feature called CommunityGuard. Iris AI brings social listening and publishing together. Solution pages cover financial services, retail, technology, telecommunications and travel, with training and a developer portal.
Features
- Aurora AI community platform
- Iris AI social listening
- CommunityGuard moderation
- Social publishing
- Developer portal
- Training and certification
Tags
Releases
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Organization
Khoros
🇺🇸 United States
Listed by kitio.ai · unverified owner
Pricing
- Pricing model
- Paid
- Paid options from
- Not listed
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Pros and cons
Pros
- Community and social tools in one vendor
- Long record with large brands
- Built-in moderation tooling
Cons
- Pricing is not published
- Enterprise focus, sales-led onboarding
- Platform has two separate AI products
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Q&A
What is Khoros?
Khoros is a customer engagement platform with two AI products: Aurora AI for brand communities and Iris AI for social listening and publishing. Large brands use it to host customer conversations and turn them into signals the business can act on.
How much does Khoros cost?
Khoros is paid.
Is there a free version of Khoros?
No. Khoros is a paid tool.
What are the main features of Khoros?
Aurora AI community platform, Iris AI social listening, CommunityGuard moderation, Social publishing, Developer portal, Training and certification.
Who makes Khoros?
Khoros is made by Khoros.
What are the best alternatives to Khoros?
Popular alternatives include Sprinklr, Decagon, ASAPP.