kitio.aiAdded Oct 28, 2026
Brandwise
Free trial · $49/moAI agent that moderates comments and answers DMs for e-commerce brands
What is Brandwise?
Brandwise is an AI customer agent for social-first e-commerce brands. It moderates comments, answers DMs, emails and live chat, hides spam or negative posts, and routes conversations that need a person to the team.
Everything lands in one inbox across Facebook, Instagram and TikTok comments, DMs, email and live chat. Views sort messages by status, such as needs reply, handled by the AI, mentions, positive reviews or topic, and the AI answers common pre-sales and shipping questions.
Every plan includes all features and unlimited team members, with price set by monthly volume. The standard plan is billed monthly with credits that can be topped up, and larger brands can move to an enterprise plan with custom volume.
Features
- AI comment moderation
- AI replies to DMs and email
- Social inbox for FB, IG and TikTok
- Live chat
- Human handoff
- Chat with your data
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Organization
Brandwise
Listed by kitio.ai · unverified owner
Pricing
- Pricing model
- Free trial
- Paid options from
- $49/mo
- Billing frequency
- Monthly
- Free trial duration
- 7 days
Brandwise plans
Standard
$49/mo
- Around 2,000 comments a month
- 3,000 credits a month
- All features included
Enterprise
From $402/mo billed yearly
- 32,000+ credits a month
- Custom volume pricing
Prices in USD, checked Oct 29, 2026. Plans change often, so confirm on the Brandwise site.Official pricing
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Pros and cons
Pros
- All features on every plan
- Unlimited team members
- Hides spam and competitor plugs
Cons
- Price rises with comment volume
- Built mainly for e-commerce brands
- Enterprise is billed annually
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Q&A
What is Brandwise?
Brandwise is an AI customer agent for social-first e-commerce brands. It moderates comments, answers DMs, emails and live chat, hides spam or negative posts, and routes conversations that need a person to the team.
Which channels does Brandwise cover?
Facebook, Instagram and TikTok comments and DMs, plus email and website live chat, all in one inbox.
How much does Brandwise cost?
Brandwise is free trial, with paid plans from $49/mo. There is a 7-day free trial.
Is there a free version of Brandwise?
No, but you can try it free for 7 days before paying.
What are the main features of Brandwise?
AI comment moderation, AI replies to DMs and email, Social inbox for FB, IG and TikTok, Live chat, Human handoff, Chat with your data.
Who makes Brandwise?
Brandwise is made by Brandwise.
What are the best alternatives to Brandwise?
Popular alternatives include Siena AI, LiveChat, Tidio.