kitio.aiKhoros vs ReplyAuto AI
A side-by-side look at pricing plans, free tiers, features, pros and cons, updated for 2026. Khoros starts at See pricing page and ReplyAuto AI starts at $9/mo. Check both pricing pages for current plans.
At a glance
Best for
Category
Pricing model
Starting price
Free plan
Made by
Based in
Rating
Key features
- Aurora AI community platform
- Iris AI social listening
- CommunityGuard moderation
- Social publishing
- Developer portal
- Training and certification
- Unified comment inbox
- Replies grounded in Shopify data
- Auto-reply mode
- Bulk actions
- Knowledge documents
| Feature | Khoros | ReplyAuto AI |
|---|---|---|
| Best for | AI-native customer engagement for communities and social media | Drafts replies to Facebook and Instagram comments for Shopify stores |
| Category | Customer support | Customer support |
| Pricing model | Paid | Freemium |
| Starting price | See pricing page | $9/mo |
| Free plan | No | Yes |
| Made by | Khoros | ReplyAuto AI |
| Based in | United States | – |
| Rating | No ratings yet | No ratings yet |
| Key features |
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Pricing compared
Khoros starts at See pricing page and ReplyAuto AI starts at $9/mo. Check both pricing pages for current plans.
Free plan
Cheapest paid plan
Top plan
Free trial
4 plans
Free
Free
- 500 replies per month
- 2 users
- Manual reply mode
Starter
$9/mo
- 5,000 replies per month
- 4 users
- 1 workspace
Growth
$19/mo
- 20,000 replies per month
- 2 workspaces
- Email support
Pro
$29/mo
- 45,000 replies per month
- 3 workspaces
- Unlimited users
Prices in USD, checked Nov 5, 2026 or later. Plans change often, so confirm on each tool's site before you buy.
Pros and cons
Khoros
- Community and social tools in one vendor
- Long record with large brands
- Built-in moderation tooling
- Pricing is not published
- Enterprise focus, sales-led onboarding
- Platform has two separate AI products
ReplyAuto AI
- Answers use live product and policy data
- Low entry price
- Free plan needs no card
- Requires a Shopify store
- Covers only Facebook and Instagram
- Free plan is manual reply only
Which one should you choose?
Choose Khoros if you want:
- Community and social tools in one vendor
- Long record with large brands
- Built-in moderation tooling
Watch out: pricing is not published.
Choose ReplyAuto AI if you want:
- Answers use live product and policy data
- Low entry price
- Free plan needs no card
Watch out: requires a shopify store.
Khoros vs ReplyAuto AI FAQ
What is the difference between Khoros and ReplyAuto AI?
Khoros: AI-native customer engagement for communities and social media. ReplyAuto AI: Drafts replies to Facebook and Instagram comments for Shopify stores. Both are customer support tools.
Is Khoros or ReplyAuto AI cheaper?
Khoros starts at See pricing page and ReplyAuto AI starts at $9/mo. Check both pricing pages for current plans.
Do Khoros and ReplyAuto AI have free plans?
Khoros: No. ReplyAuto AI: Yes.
Who makes Khoros?
Khoros is made by Khoros, based in United States.
Who makes ReplyAuto AI?
ReplyAuto AI is made by ReplyAuto AI.
Which should I choose, Khoros or ReplyAuto AI?
Choose Khoros if you value community and social tools in one vendor and long record with large brands. Choose ReplyAuto AI if you value answers use live product and policy data and low entry price.