kitio.aiAdded Oct 28, 2026
Yuma AI
From $14400/yrAI agents that resolve e-commerce support tickets, sales chats and DMs
What is Yuma AI?
Yuma AI runs a team of AI agents for e-commerce brands that handle support tickets, pre-purchase questions, social DMs and phone calls through your existing helpdesk. Brands pay only for conversations the AI resolves fully on its own.
Agents pull customer profiles, order and tracking data and follow your handbook, so they can apply actions such as a credit in Shopify before closing a ticket. Brand-voice guardrails, computer vision, multi-brand routing and a Yuma MCP for Claude and ChatGPT are included, and it connects to helpdesks like Gorgias.
Sales AI, Social AI and Voice AI extend it to shopping, Instagram and Facebook messages and inbound calls. Plans are annual bundles of resolutions with a 12-month commitment, and the per-resolution rate drops as volume grows.
Features
- Ticket resolution agents
- Order actions in Shopify
- Sales and social AI
- Voice AI for calls
- Brand-voice guardrails
- 100+ integrations
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Releases
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Organization
Yuma AI
Listed by kitio.ai · unverified owner
Pricing
- Pricing model
- Paid
- Paid options from
- $14400/yr
- Billing frequency
- Yearly
Yuma AI plans
Starter
$14400/yr
- About 12,000 resolutions a year
- Multi-agent system
- Brand-voice controls
- Slack support
Growth
$40000/yr
- About 48,000 resolutions a year
- No overage fees on annual plans
- Dedicated account manager
Scale
$90000/yr
- About 120,000 resolutions a year
- Volume pricing
- Dedicated solutions engineering
Custom
Contact sales
- Over 120,000 resolutions a year
- Rates down toward $0.55 each
Prices in USD, checked Oct 29, 2026. Plans change often, so confirm on the Yuma AI site.Official pricing
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Pros and cons
Pros
- Pay only for full resolutions
- Works on top of your helpdesk
- Covers email, social and voice
Cons
- 12-month commitment required
- Starts at $14,400 a year
- Aimed at established DTC brands
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Q&A
What is Yuma AI?
Yuma AI runs a team of AI agents for e-commerce brands that handle support tickets, pre-purchase questions, social DMs and phone calls through your existing helpdesk. Brands pay only for conversations the AI resolves fully on its own.
How does Yuma AI charge?
Plans are annual bundles that count only fully automated resolutions, starting around $1.20 per resolution and dropping with volume.
How much does Yuma AI cost?
Yuma AI is paid, with paid plans from $14400/yr.
Is there a free version of Yuma AI?
No. Yuma AI is a paid tool.
What are the main features of Yuma AI?
Ticket resolution agents, Order actions in Shopify, Sales and social AI, Voice AI for calls, Brand-voice guardrails, 100+ integrations.
Who makes Yuma AI?
Yuma AI is made by Yuma AI.
What are the best alternatives to Yuma AI?
Popular alternatives include DigitalGenius, Octocom, Gorgias.