kitio.aiBrandwise vs ReplyAuto AI
A side-by-side look at pricing plans, free tiers, features, pros and cons, updated for 2026. ReplyAuto AI has the lower starting price: about $9 a month, against $49 for Brandwise.
At a glance
Best for
Category
Pricing model
Starting price
Free plan
Made by
Based in
Rating
Key features
- AI comment moderation
- AI replies to DMs and email
- Social inbox for FB, IG and TikTok
- Live chat
- Human handoff
- Chat with your data
- Unified comment inbox
- Replies grounded in Shopify data
- Auto-reply mode
- Bulk actions
- Knowledge documents
| Feature | Brandwise | ReplyAuto AI |
|---|---|---|
| Best for | AI agent that moderates comments and answers DMs for e-commerce brands | Drafts replies to Facebook and Instagram comments for Shopify stores |
| Category | Customer support | Customer support |
| Pricing model | Free trial | Freemium |
| Starting price | $49/mo | $9/mo |
| Free plan | No, 7-day trial | Yes |
| Made by | Brandwise | ReplyAuto AI |
| Based in | – | – |
| Rating | No ratings yet | No ratings yet |
| Key features |
|
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Pricing compared
ReplyAuto AI has the lower starting price: about $9 a month, against $49 for Brandwise.
Free plan
Cheapest paid plan
Top plan
Free trial
2 plans
Standard
$49/mo
- Around 2,000 comments a month
- 3,000 credits a month
- All features included
Enterprise
From $402/mo billed yearly
- 32,000+ credits a month
- Custom volume pricing
4 plans
Free
Free
- 500 replies per month
- 2 users
- Manual reply mode
Starter
$9/mo
- 5,000 replies per month
- 4 users
- 1 workspace
Growth
$19/mo
- 20,000 replies per month
- 2 workspaces
- Email support
Pro
$29/mo
- 45,000 replies per month
- 3 workspaces
- Unlimited users
Prices in USD, checked Oct 29, 2026 or later. Plans change often, so confirm on each tool's site before you buy.
Pros and cons
Brandwise
- All features on every plan
- Unlimited team members
- Hides spam and competitor plugs
- Price rises with comment volume
- Built mainly for e-commerce brands
- Enterprise is billed annually
ReplyAuto AI
- Answers use live product and policy data
- Low entry price
- Free plan needs no card
- Requires a Shopify store
- Covers only Facebook and Instagram
- Free plan is manual reply only
Which one should you choose?
Choose Brandwise if you want:
- All features on every plan
- Unlimited team members
- Hides spam and competitor plugs
Watch out: price rises with comment volume.
Choose ReplyAuto AI if you want:
- Answers use live product and policy data
- Low entry price
- Free plan needs no card
Watch out: requires a shopify store.
Brandwise vs ReplyAuto AI FAQ
What is the difference between Brandwise and ReplyAuto AI?
Brandwise: AI agent that moderates comments and answers DMs for e-commerce brands. ReplyAuto AI: Drafts replies to Facebook and Instagram comments for Shopify stores. Both are customer support tools.
Is Brandwise or ReplyAuto AI cheaper?
ReplyAuto AI has the lower starting price: about $9 a month, against $49 for Brandwise.
Do Brandwise and ReplyAuto AI have free plans?
Brandwise: No, 7-day trial. ReplyAuto AI: Yes.
Who makes Brandwise?
Brandwise is made by Brandwise.
Who makes ReplyAuto AI?
ReplyAuto AI is made by ReplyAuto AI.
Which should I choose, Brandwise or ReplyAuto AI?
Choose Brandwise if you value all features on every plan and unlimited team members. Choose ReplyAuto AI if you value answers use live product and policy data and low entry price.