kitio.aiAdded Oct 28, 2026
Hiver
Free trial · $35/moHelp desk that runs inside Gmail and Outlook with AI assistance
What is Hiver?
Hiver is a help desk that works inside Gmail and Outlook, letting teams manage shared inboxes like support@ without learning a new tool. It adds AI that drafts replies, summarises threads and tags emails for support, finance and operations teams.
Emails can be assigned, tracked with statuses and SLAs, and discussed with internal notes from within the inbox. Hiver's AI Copilot suggests responses from past replies and knowledge articles, detects sentiment and classifies incoming messages, and an AI agent can resolve simple requests.
Hiver also supports live chat, WhatsApp and voice, and has a free plan for small teams with paid tiers for automation and analytics. It is used by finance, HR and operations teams as well as customer support.
Features
- Gmail and Outlook help desk
- AI Copilot replies
- Email assignment and SLAs
- Internal notes
- Chat and WhatsApp
Tags
Releases
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Organization
Hiver
🇮🇳 India
Listed by kitio.ai · unverified owner
Pricing
- Pricing model
- Free trial
- Paid options from
- $35/mo
- Billing frequency
- Monthly
- Free trial duration
- 7 days
Hiver plans
Growth
$35/mo
- Per user
- AI agents and AI copilot
- Skills for AI procedures
- Voice support
Pro
$65/mo
- Per user
- Everything in Growth
- Customer portal
- Slack channel support
Elite
$95/mo
- Per user
- Everything in Pro
- AI QA
- AI insights
Prices in USD, checked Oct 28, 2026. Plans change often, so confirm on the Hiver site.Official pricing
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Pros and cons
Pros
- No new interface to learn
- Good for non-support teams too
- Simple setup
Cons
- Tied to Gmail or Outlook
- Less suited to huge volumes
- AI features on higher plans
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Q&A
What is Hiver?
Hiver is a help desk that works inside Gmail and Outlook, letting teams manage shared inboxes like support@ without learning a new tool. It adds AI that drafts replies, summarises threads and tags emails for support, finance and operations teams.
How much does Hiver cost?
Hiver is free trial, with paid plans from $35/mo. There is a 7-day free trial.
Is there a free version of Hiver?
No, but you can try it free for 7 days before paying.
What are the main features of Hiver?
Gmail and Outlook help desk, AI Copilot replies, Email assignment and SLAs, Internal notes, Chat and WhatsApp.
Who makes Hiver?
Hiver is made by Hiver.
What are the best alternatives to Hiver?
Popular alternatives include Help Scout, Front, Wonderchat.