kitio.aiHiver vs Wonderchat
A side-by-side look at pricing plans, free tiers, features, pros and cons, updated for 2026. Hiver starts at $35/mo and Wonderchat starts at See pricing page. Check both pricing pages for current plans.
At a glance
Best for
Category
Pricing model
Starting price
Free plan
Made by
Based in
Rating
Key features
- Gmail and Outlook help desk
- AI Copilot replies
- Email assignment and SLAs
- Internal notes
- Chat and WhatsApp
- AI agents trained on your content
- AI-native helpdesk
- Drafted ticket replies
- Lead qualification
- API and MCP access
- Shopify and Slack integrations
| Feature | Hiver | Wonderchat |
|---|---|---|
| Best for | Help desk that runs inside Gmail and Outlook with AI assistance | AI support agents plus a helpdesk with unlimited free seats |
| Category | Customer support | Customer support |
| Pricing model | Free trial | Freemium |
| Starting price | $35/mo | See pricing page |
| Free plan | No, 7-day trial | Yes |
| Made by | Hiver | Wonderchat |
| Based in | India | – |
| Rating | No ratings yet | No ratings yet |
| Key features |
|
|
Pricing compared
Hiver starts at $35/mo and Wonderchat starts at See pricing page. Check both pricing pages for current plans.
Free plan
Cheapest paid plan
Top plan
Free trial
3 plans
Growth
$35/mo
- Per user
- AI agents and AI copilot
- Skills for AI procedures
- Voice support
Pro
$65/mo
- Per user
- Everything in Growth
- Customer portal
- Slack channel support
Elite
$95/mo
- Per user
- Everything in Pro
- AI QA
- AI insights
5 plans
Free
Free
- 50 AI replies a month
- 1 AI agent
- 2 team seats
- Shared inbox
Starter
$32.50/mo billed yearly
- 500 AI replies a month
- Unlimited team seats
- Chat workflows
Basic
$125/mo billed yearly
- 3,000 AI replies a month
- 2 AI agents
- API and MCP access
Scale
$417/mo billed yearly
- 10,000 AI replies a month
- 4 AI agents
Enterprise
Custom
- Custom AI replies
- Annual commitment
Prices in USD, checked Oct 28, 2026 or later. Plans change often, so confirm on each tool's site before you buy.
Pros and cons
Hiver
- No new interface to learn
- Good for non-support teams too
- Simple setup
- Tied to Gmail or Outlook
- Less suited to huge volumes
- AI features on higher plans
Wonderchat
- No per-resolution fees
- Unlimited seats from Starter
- Free plan with no card
- Free plan allows only 50 AI replies
- API access starts on Basic
- Shown prices assume yearly billing
Which one should you choose?
Choose Hiver if you want:
- No new interface to learn
- Good for non-support teams too
- Simple setup
Watch out: tied to gmail or outlook.
Choose Wonderchat if you want:
- No per-resolution fees
- Unlimited seats from Starter
- Free plan with no card
Watch out: free plan allows only 50 ai replies.
Hiver vs Wonderchat FAQ
What is the difference between Hiver and Wonderchat?
Hiver: Help desk that runs inside Gmail and Outlook with AI assistance. Wonderchat: AI support agents plus a helpdesk with unlimited free seats. Both are customer support tools.
Is Hiver or Wonderchat cheaper?
Hiver starts at $35/mo and Wonderchat starts at See pricing page. Check both pricing pages for current plans.
Do Hiver and Wonderchat have free plans?
Hiver: No, 7-day trial. Wonderchat: Yes.
Who makes Hiver?
Hiver is made by Hiver, based in India.
Who makes Wonderchat?
Wonderchat is made by Wonderchat.
Which should I choose, Hiver or Wonderchat?
Choose Hiver if you value no new interface to learn and good for non-support teams too. Choose Wonderchat if you value no per-resolution fees and unlimited seats from starter.