kitio.aiAdded Oct 28, 2026
Five9
PaidCloud contact center software with AI agents and agent assist
What is Five9?
Five9 is a cloud contact center platform known for outbound dialing and inbound voice, now extended with AI agents and agent assist. It is used by mid-sized and large companies to run sales and service call centers.
Its Genius CX platform covers routing, dialers, digital channels, workforce management and quality tools. Five9 AI agents handle routine calls and messages, while Agent Assist transcribes calls in real time, suggests answers and writes after-call summaries.
Five9 was named a Leader in Gartner's 2026 Magic Quadrant for Contact Center as a Service, and it integrates with Salesforce, ServiceNow and Microsoft.
Features
- Predictive and progressive dialers
- AI voice agents
- Agent Assist
- Workforce management
- CRM integrations
Tags
Releases
+ Submit new release- Listed
Five9 was added to the directory.
Organization
Five9
🇺🇸 United States
Listed by kitio.ai · unverified owner
Pricing
- Pricing model
- Paid
- Paid options from
- Not listed
Sponsored
Your AI tool here
A Featured launch puts your tool in this spot and on the home page for a week.
Top Five9 alternatives
View allCustomer support
Cloud contact center platform with AI-powered routing and agents
Customer support
Pay-as-you-go cloud contact center from AWS with built-in AI
Customer support
Cloud contact center platform with AI agents, routing and analytics
Customer support
AI-first cloud contact center with industry-specific workflows
Compare Five9
If you liked Five9
Contact center AI for voice agents, agent assist and auto QA
PaidCustomer supportMade in United StatesVoice AI agents that answer customer service phone calls
PaidCustomer supportMade in United KingdomConversational and agentic AI for enterprise contact centers
PaidCustomer supportMade in GermanyAI concierge agents for chat, email and phone customer support
PaidCustomer supportMade in United StatesGenerative AI agent and agent tools for enterprise contact centers
PaidCustomer supportMade in United States
Pros and cons
Pros
- Strong outbound dialing
- Reliable voice quality
- Good CRM integrations
Cons
- Digital channels less polished
- Pricing through sales only
- Reporting can feel dated
Prompts & results
No prompts yet. Add your own prompt and output to help others use this tool.
Share a prompt
Reviews
Q&A
What is Five9?
Five9 is a cloud contact center platform known for outbound dialing and inbound voice, now extended with AI agents and agent assist. It is used by mid-sized and large companies to run sales and service call centers.
How much does Five9 cost?
Five9 is paid.
Is there a free version of Five9?
No. Five9 is a paid tool.
What are the main features of Five9?
Predictive and progressive dialers, AI voice agents, Agent Assist, Workforce management, CRM integrations.
Who makes Five9?
Five9 is made by Five9.
What are the best alternatives to Five9?
Popular alternatives include Genesys Cloud, Amazon Connect, NiCE CXone Mpower.