LiveChat vs Brandwise
A side-by-side look at pricing plans, free tiers, features, pros and cons, updated for 2026. LiveChat starts at See pricing page and Brandwise starts at $49/mo. Check both pricing pages for current plans.
At a glance
Best for
Category
Pricing model
Starting price
Free plan
Made by
Based in
Rating
Key features
- Real-time website chat
- AI reply assistant
- Visitor tracking
- ChatBot integration
- Marketplace apps
- AI comment moderation
- AI replies to DMs and email
- Social inbox for FB, IG and TikTok
- Live chat
- Human handoff
- Chat with your data
| Feature | LiveChat | Brandwise |
|---|---|---|
| Best for | Website live chat software with AI reply suggestions and chatbots | AI agent that moderates comments and answers DMs for e-commerce brands |
| Category | Customer support | Customer support |
| Pricing model | Free trial | Free trial |
| Starting price | See pricing page | $49/mo |
| Free plan | No, 14-day trial | No, 7-day trial |
| Made by | Text | Brandwise |
| Based in | Poland | – |
| Rating | No ratings yet | No ratings yet |
| Key features |
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Pricing compared
LiveChat starts at See pricing page and Brandwise starts at $49/mo. Check both pricing pages for current plans.
Free plan
Cheapest paid plan
Top plan
Free trial
2 plans
Standard
$49/mo
- Around 2,000 comments a month
- 3,000 credits a month
- All features included
Enterprise
From $402/mo billed yearly
- 32,000+ credits a month
- Custom volume pricing
Prices in USD, checked Oct 28, 2026 or later. Plans change often, so confirm on each tool's site before you buy.
Pros and cons
LiveChat
- Polished agent interface
- Large integration marketplace
- Quick to install
- Per-agent pricing adds up
- Chatbot and help desk sold separately
- AI is assistive, not autonomous
Brandwise
- All features on every plan
- Unlimited team members
- Hides spam and competitor plugs
- Price rises with comment volume
- Built mainly for e-commerce brands
- Enterprise is billed annually
Which one should you choose?
Choose LiveChat if you want:
- Polished agent interface
- Large integration marketplace
- Quick to install
Watch out: per-agent pricing adds up.
Choose Brandwise if you want:
- All features on every plan
- Unlimited team members
- Hides spam and competitor plugs
Watch out: price rises with comment volume.
LiveChat vs Brandwise FAQ
What is the difference between LiveChat and Brandwise?
LiveChat: Website live chat software with AI reply suggestions and chatbots. Brandwise: AI agent that moderates comments and answers DMs for e-commerce brands. Both are customer support tools.
Is LiveChat or Brandwise cheaper?
LiveChat starts at See pricing page and Brandwise starts at $49/mo. Check both pricing pages for current plans.
Do LiveChat and Brandwise have free plans?
LiveChat: No, 14-day trial. Brandwise: No, 7-day trial.
Who makes LiveChat?
LiveChat is made by Text, based in Poland.
Who makes Brandwise?
Brandwise is made by Brandwise.
Which should I choose, LiveChat or Brandwise?
Choose LiveChat if you value polished agent interface and large integration marketplace. Choose Brandwise if you value all features on every plan and unlimited team members.