kitio.aiRe:amaze vs Brandwise
A side-by-side look at pricing plans, free tiers, features, pros and cons, updated for 2026. Re:amaze has the lower starting price: about $29 a month, against $49 for Brandwise.
At a glance
Best for
Category
Pricing model
Starting price
Free plan
Made by
Based in
Rating
Key features
- Shared multichannel inbox
- Re:amaze AI agent
- Chatbots and live chat
- FAQ knowledge base
- Status page
- Push campaigns
- AI comment moderation
- AI replies to DMs and email
- Social inbox for FB, IG and TikTok
- Live chat
- Human handoff
- Chat with your data
| Feature | Re:amaze | Brandwise |
|---|---|---|
| Best for | Help desk and AI agent for e-commerce customer service | AI agent that moderates comments and answers DMs for e-commerce brands |
| Category | Customer support | Customer support |
| Pricing model | Free trial | Free trial |
| Starting price | $29/mo | $49/mo |
| Free plan | No, 14-day trial | No, 7-day trial |
| Made by | Re:amaze | Brandwise |
| Based in | – | – |
| Rating | No ratings yet | No ratings yet |
| Key features |
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Pricing compared
Re:amaze has the lower starting price: about $29 a month, against $49 for Brandwise.
Free plan
Cheapest paid plan
Top plan
Free trial
4 plans
Basic
$29/mo
- Per user
- Unlimited email inboxes and live chat
- 5 AI resolutions per user
- Workflow macros
Pro
$49/mo
- Per user
- Multiple brands in one account
- SMS and voice channels
- 10 AI resolutions per user
Starter
$59/mo
- Flat rate, unlimited team members
- Basic plan features
- 500 responded conversations
Plus
$69/mo
- Per user
- Live screensharing
- Custom bots and customer intent
- 20 AI resolutions per user
2 plans
Standard
$49/mo
- Around 2,000 comments a month
- 3,000 credits a month
- All features included
Enterprise
From $402/mo billed yearly
- 32,000+ credits a month
- Custom volume pricing
Prices in USD, checked Oct 29, 2026 or later. Plans change often, so confirm on each tool's site before you buy.
Pros and cons
Re:amaze
- Email, chat, social, SMS and voice together
- AI agent included on every plan
- 14-day trial without a card
- Flat-rate option for small teams
- No free plan
- Priced per team member
- AI resolutions beyond the allowance cost extra
Brandwise
- All features on every plan
- Unlimited team members
- Hides spam and competitor plugs
- Price rises with comment volume
- Built mainly for e-commerce brands
- Enterprise is billed annually
Which one should you choose?
Choose Re:amaze if you want:
- Email, chat, social, SMS and voice together
- AI agent included on every plan
- 14-day trial without a card
Watch out: no free plan.
Choose Brandwise if you want:
- All features on every plan
- Unlimited team members
- Hides spam and competitor plugs
Watch out: price rises with comment volume.
Re:amaze vs Brandwise FAQ
What is the difference between Re:amaze and Brandwise?
Re:amaze: Help desk and AI agent for e-commerce customer service. Brandwise: AI agent that moderates comments and answers DMs for e-commerce brands. Both are customer support tools.
Is Re:amaze or Brandwise cheaper?
Re:amaze has the lower starting price: about $29 a month, against $49 for Brandwise.
Do Re:amaze and Brandwise have free plans?
Re:amaze: No, 14-day trial. Brandwise: No, 7-day trial.
Who makes Re:amaze?
Re:amaze is made by Re:amaze.
Who makes Brandwise?
Brandwise is made by Brandwise.
Which should I choose, Re:amaze or Brandwise?
Choose Re:amaze if you value email, chat, social, sms and voice together and ai agent included on every plan. Choose Brandwise if you value all features on every plan and unlimited team members.