kitio.aiRe:amaze vs Dixa
A side-by-side look at pricing plans, free tiers, features, pros and cons, updated for 2026. Re:amaze starts at $29/mo and Dixa starts at See pricing page. Check both pricing pages for current plans.
At a glance
Best for
Category
Pricing model
Starting price
Free plan
Made by
Based in
Rating
Key features
- Shared multichannel inbox
- Re:amaze AI agent
- Chatbots and live chat
- FAQ knowledge base
- Status page
- Push campaigns
- Mim AI agent
- AI co-pilot
- Omnichannel inbox
- Intelligent routing
- Quality assurance
- AI voice agent
| Feature | Re:amaze | Dixa |
|---|---|---|
| Best for | Help desk and AI agent for e-commerce customer service | Customer service platform with an AI agent built for e-commerce |
| Category | Customer support | Customer support |
| Pricing model | Free trial | Paid |
| Starting price | $29/mo | See pricing page |
| Free plan | No, 14-day trial | No |
| Made by | Re:amaze | Dixa |
| Based in | – | Denmark |
| Rating | No ratings yet | No ratings yet |
| Key features |
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Pricing compared
Re:amaze starts at $29/mo and Dixa starts at See pricing page. Check both pricing pages for current plans.
Free plan
Cheapest paid plan
Top plan
Free trial
4 plans
Basic
$29/mo
- Per user
- Unlimited email inboxes and live chat
- 5 AI resolutions per user
- Workflow macros
Pro
$49/mo
- Per user
- Multiple brands in one account
- SMS and voice channels
- 10 AI resolutions per user
Starter
$59/mo
- Flat rate, unlimited team members
- Basic plan features
- 500 responded conversations
Plus
$69/mo
- Per user
- Live screensharing
- Custom bots and customer intent
- 20 AI resolutions per user
Prices in USD, checked Oct 29, 2026 or later. Plans change often, so confirm on each tool's site before you buy.
Pros and cons
Re:amaze
- Email, chat, social, SMS and voice together
- AI agent included on every plan
- 14-day trial without a card
- Flat-rate option for small teams
- No free plan
- Priced per team member
- AI resolutions beyond the allowance cost extra
Dixa
- Phone, email, chat and social in one place
- AI agent can take actions, not just answer
- Built-in QA and insights
- Per-seat price is higher than many rivals
- AI and voice usage cost extra
- Plans start at €89 per seat
Which one should you choose?
Choose Re:amaze if you want:
- Email, chat, social, SMS and voice together
- AI agent included on every plan
- 14-day trial without a card
Watch out: no free plan.
Choose Dixa if you want:
- Phone, email, chat and social in one place
- AI agent can take actions, not just answer
- Built-in QA and insights
Watch out: per-seat price is higher than many rivals.
Re:amaze vs Dixa FAQ
What is the difference between Re:amaze and Dixa?
Re:amaze: Help desk and AI agent for e-commerce customer service. Dixa: Customer service platform with an AI agent built for e-commerce. Both are customer support tools.
Is Re:amaze or Dixa cheaper?
Re:amaze starts at $29/mo and Dixa starts at See pricing page. Check both pricing pages for current plans.
Do Re:amaze and Dixa have free plans?
Re:amaze: No, 14-day trial. Dixa: No.
Who makes Re:amaze?
Re:amaze is made by Re:amaze.
Who makes Dixa?
Dixa is made by Dixa, based in Denmark.
Which should I choose, Re:amaze or Dixa?
Choose Re:amaze if you value email, chat, social, sms and voice together and ai agent included on every plan. Choose Dixa if you value phone, email, chat and social in one place and ai agent can take actions, not just answer.