kitio.aiMicrosoft Dynamics 365 vs Fieldnotes.ai
A side-by-side look at pricing plans, free tiers, features, pros and cons, updated for 2026. Microsoft Dynamics 365 starts at See pricing page and Fieldnotes.ai starts at $30/mo. Check both pricing pages for current plans.
At a glance
Best for
Pricing model
Starting price
Free plan
Made by
Based in
Rating
Key features
- Sales and customer service CRM
- Contact center
- Finance and supply chain ERP
- Built-in AI agents
- Custom agent building
- Microsoft 365 integration
- Real-time call playbooks
- Structured call summaries
- Automatic CRM logging
- Built-in CRM and mobile app
- AI lead follow-up
| Feature | Microsoft Dynamics 365 | Fieldnotes.ai |
|---|---|---|
| Best for | Microsoft's CRM and ERP apps with built-in Copilot and agents | Call measurement, live prompts and automatic CRM updates |
| Category | Sales | Sales |
| Pricing model | Free trial | Free trial |
| Starting price | See pricing page | $30/mo |
| Free plan | No, trial available | No, 5-day trial |
| Made by | Microsoft | Fieldnotes.ai |
| Based in | United States | United States |
| Rating | No ratings yet | No ratings yet |
| Key features |
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Pricing compared
Microsoft Dynamics 365 starts at See pricing page and Fieldnotes.ai starts at $30/mo. Check both pricing pages for current plans.
Free plan
Cheapest paid plan
Top plan
Free trial
3 plans
Starter CRM
$30/mo
- Do it yourself
- CRM with unlimited contacts
- Mobile app
- CRM integrations
Lead Management
$399/mo
- Done for you
- SMS and voice calling included
- AI lead follow-up
- White glove setup
Lead Generation
$99 per lead
- Everything in Lead Management
- AI market targeting
- Facebook buyer leads
Prices in USD, checked Oct 29, 2026 or later. Plans change often, so confirm on each tool's site before you buy.
Pros and cons
Microsoft Dynamics 365
- Covers CRM and ERP in one family
- Tight Microsoft 365 integration
- Large partner network for rollout
- Licensing is complex
- Setup usually needs a partner
- Costs add up per user and per app
Fieldnotes.ai
- Live prompts during calls
- Logs call data to the CRM
- Low-cost entry plan
- Annual billing is required
- Lead Management plan costs $399 a month
- SMS and calling are add-ons on Starter
Which one should you choose?
Choose Microsoft Dynamics 365 if you want:
- Covers CRM and ERP in one family
- Tight Microsoft 365 integration
- Large partner network for rollout
Watch out: licensing is complex.
Choose Fieldnotes.ai if you want:
- Live prompts during calls
- Logs call data to the CRM
- Low-cost entry plan
Watch out: annual billing is required.
Microsoft Dynamics 365 vs Fieldnotes.ai FAQ
What is the difference between Microsoft Dynamics 365 and Fieldnotes.ai?
Microsoft Dynamics 365: Microsoft's CRM and ERP apps with built-in Copilot and agents. Fieldnotes.ai: Call measurement, live prompts and automatic CRM updates. Both are sales tools.
Is Microsoft Dynamics 365 or Fieldnotes.ai cheaper?
Microsoft Dynamics 365 starts at See pricing page and Fieldnotes.ai starts at $30/mo. Check both pricing pages for current plans.
Do Microsoft Dynamics 365 and Fieldnotes.ai have free plans?
Microsoft Dynamics 365: No, trial available. Fieldnotes.ai: No, 5-day trial.
Who makes Microsoft Dynamics 365?
Microsoft Dynamics 365 is made by Microsoft, based in United States.
Who makes Fieldnotes.ai?
Fieldnotes.ai is made by Fieldnotes.ai, based in United States.
Which should I choose, Microsoft Dynamics 365 or Fieldnotes.ai?
Choose Microsoft Dynamics 365 if you value covers crm and erp in one family and tight microsoft 365 integration. Choose Fieldnotes.ai if you value live prompts during calls and logs call data to the crm.