kitio.aiZoho CRM vs Fieldnotes.ai
A side-by-side look at pricing plans, free tiers, features, pros and cons, updated for 2026. Zoho CRM has the lower starting price: about $20 a month, against $30 for Fieldnotes.ai.
At a glance
Best for
Pricing model
Starting price
Free plan
Made by
Based in
Rating
Key features
- Zia AI predictions
- Sales blueprints
- Workflow automation
- Omnichannel communication
- Custom layouts
- Real-time call playbooks
- Structured call summaries
- Automatic CRM logging
- Built-in CRM and mobile app
- AI lead follow-up
| Feature | Zoho CRM | Fieldnotes.ai |
|---|---|---|
| Best for | Affordable, customizable CRM with the Zia AI assistant | Call measurement, live prompts and automatic CRM updates |
| Category | Sales | Sales |
| Pricing model | Freemium | Free trial |
| Starting price | $20/mo | $30/mo |
| Free plan | Yes | No, 5-day trial |
| Made by | Zoho | Fieldnotes.ai |
| Based in | India | United States |
| Rating | No ratings yet | No ratings yet |
| Key features |
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Pricing compared
Zoho CRM has the lower starting price: about $20 a month, against $30 for Fieldnotes.ai.
Free plan
Cheapest paid plan
Top plan
Free trial
5 plans
Free
Free
- Up to 3 users
- Leads, contacts and deals
Standard
$20/mo
- Per user
- Sales forecasting and scoring
- Custom dashboards
Professional
$35/mo
- Per user
- Blueprint process management
- Inventory management
Enterprise
$50/mo
- Per user
- Zia AI assistant
- Multi-user portals and sandbox
Ultimate
$65/mo
- Per user
- Advanced BI analytics
- Higher limits across features
3 plans
Starter CRM
$30/mo
- Do it yourself
- CRM with unlimited contacts
- Mobile app
- CRM integrations
Lead Management
$399/mo
- Done for you
- SMS and voice calling included
- AI lead follow-up
- White glove setup
Lead Generation
$99 per lead
- Everything in Lead Management
- AI market targeting
- Facebook buyer leads
Prices in USD, checked Oct 28, 2026 or later. Plans change often, so confirm on each tool's site before you buy.
Pros and cons
Zoho CRM
- Good value
- Highly customizable
- Fits the Zoho ecosystem
- Interface feels dated in places
- Setup can be complex
Fieldnotes.ai
- Live prompts during calls
- Logs call data to the CRM
- Low-cost entry plan
- Annual billing is required
- Lead Management plan costs $399 a month
- SMS and calling are add-ons on Starter
Which one should you choose?
Choose Zoho CRM if you want:
- Good value
- Highly customizable
- Fits the Zoho ecosystem
Watch out: interface feels dated in places.
Choose Fieldnotes.ai if you want:
- Live prompts during calls
- Logs call data to the CRM
- Low-cost entry plan
Watch out: annual billing is required.
Zoho CRM vs Fieldnotes.ai FAQ
What is the difference between Zoho CRM and Fieldnotes.ai?
Zoho CRM: Affordable, customizable CRM with the Zia AI assistant. Fieldnotes.ai: Call measurement, live prompts and automatic CRM updates. Both are sales tools.
Is Zoho CRM or Fieldnotes.ai cheaper?
Zoho CRM has the lower starting price: about $20 a month, against $30 for Fieldnotes.ai.
Do Zoho CRM and Fieldnotes.ai have free plans?
Zoho CRM: Yes. Fieldnotes.ai: No, 5-day trial.
Who makes Zoho CRM?
Zoho CRM is made by Zoho, based in India.
Who makes Fieldnotes.ai?
Fieldnotes.ai is made by Fieldnotes.ai, based in United States.
Which should I choose, Zoho CRM or Fieldnotes.ai?
Choose Zoho CRM if you value good value and highly customizable. Choose Fieldnotes.ai if you value live prompts during calls and logs call data to the crm.