kitio.aiMava vs Aidbase
A side-by-side look at pricing plans, free tiers, features, pros and cons, updated for 2026. Mava starts at $39/mo and Aidbase starts at See pricing page. Check both pricing pages for current plans.
At a glance
Best for
Category
Pricing model
Starting price
Free plan
Made by
Based in
Rating
Key features
- Shared support inbox
- AI support agent
- Discord, Telegram and Slack channels
- Web chat widget
- Support analytics
- REST API and webhooks
- AI support chatbot
- AI-assisted ticketing
- Unified email inbox
- FAQ and knowledge base
- Knowledge gap detection
- SDKs, APIs and webhooks
| Feature | Mava | Aidbase |
|---|---|---|
| Best for | AI support inbox for Discord, Telegram, Slack, email and web chat | AI chatbot, ticketing and email support built for SaaS startups |
| Category | Customer support | Customer support |
| Pricing model | Freemium | Free trial |
| Starting price | $39/mo | See pricing page |
| Free plan | Yes | No, 7-day trial |
| Made by | Mava | Aidbase |
| Based in | – | – |
| Rating | No ratings yet | No ratings yet |
| Key features |
|
|
Pricing compared
Mava starts at $39/mo and Aidbase starts at See pricing page. Check both pricing pages for current plans.
Free plan
Cheapest paid plan
Top plan
Free trial
5 plans
Free
Free
- 30 support requests per month
- 1 seat
- All channels
- 2 AI training sources
Founder
$39/mo
- Per workspace
- 100 support requests per month
- 3 seats
- 14-day free trial
Growth
$99/mo
- Per workspace
- 500 support requests per month
- Unlimited seats
Scale
$199/mo
- Per workspace
- 2,000 support requests per month
- Multilingual AI bot
Enterprise
$599/mo
- Per workspace
- 10,000 support requests per month
- Rule and time-based automations
3 plans
Standard
€29/mo
- 2,500 messages per month
- 2 chatbots
- 5 team members
Pro
€39/mo
- 10,000 messages per month
- 5 chatbots
- 25 team members
Expert
€199/mo
- 100,000 messages per month
- 50 chatbots
- 100 team members
Prices in USD, checked Oct 29, 2026 or later. Plans change often, so confirm on each tool's site before you buy.
Pros and cons
Mava
- Strong fit for community-based support
- Free plan with all channels
- Unlimited seats from Growth
- Free plan capped at 30 requests a month
- Multilingual AI starts at Scale
- Overages tied to request limits
Aidbase
- Chatbot, tickets and email in one tool
- Unlimited messages with your own OpenAI key
- Many messaging integrations
- No free plan after the 7-day trial
- Prices listed in euros
- Relies on OpenAI models
Which one should you choose?
Choose Mava if you want:
- Strong fit for community-based support
- Free plan with all channels
- Unlimited seats from Growth
Watch out: free plan capped at 30 requests a month.
Choose Aidbase if you want:
- Chatbot, tickets and email in one tool
- Unlimited messages with your own OpenAI key
- Many messaging integrations
Watch out: no free plan after the 7-day trial.
Mava vs Aidbase FAQ
What is the difference between Mava and Aidbase?
Mava: AI support inbox for Discord, Telegram, Slack, email and web chat. Aidbase: AI chatbot, ticketing and email support built for SaaS startups. Both are customer support tools.
Is Mava or Aidbase cheaper?
Mava starts at $39/mo and Aidbase starts at See pricing page. Check both pricing pages for current plans.
Do Mava and Aidbase have free plans?
Mava: Yes. Aidbase: No, 7-day trial.
Who makes Mava?
Mava is made by Mava.
Who makes Aidbase?
Aidbase is made by Aidbase.
Which should I choose, Mava or Aidbase?
Choose Mava if you value strong fit for community-based support and free plan with all channels. Choose Aidbase if you value chatbot, tickets and email in one tool and unlimited messages with your own openai key.