kitio.aiMava vs Jarvis Helpdesk
A side-by-side look at pricing plans, free tiers, features, pros and cons, updated for 2026. Mava starts at $39/mo and Jarvis Helpdesk starts at See pricing page. Check both pricing pages for current plans.
At a glance
Best for
Category
Pricing model
Starting price
Free plan
Made by
Based in
Rating
Key features
- Shared support inbox
- AI support agent
- Discord, Telegram and Slack channels
- Web chat widget
- Support analytics
- REST API and webhooks
- AI support agent
- Agent reply copilot
- Messenger, Zalo and email channels
- Lazada and TikTok Shop support
- Website live chat
- Automated workflows
| Feature | Mava | Jarvis Helpdesk |
|---|---|---|
| Best for | AI support inbox for Discord, Telegram, Slack, email and web chat | AI support agent and helpdesk for chat, email and marketplace channels |
| Category | Customer support | Customer support |
| Pricing model | Freemium | Free trial |
| Starting price | $39/mo | See pricing page |
| Free plan | Yes | No, 14-day trial |
| Made by | Mava | Jarvis |
| Based in | – | – |
| Rating | No ratings yet | No ratings yet |
| Key features |
|
|
Both offer: AI support agent.
Pricing compared
Mava starts at $39/mo and Jarvis Helpdesk starts at See pricing page. Check both pricing pages for current plans.
Free plan
Cheapest paid plan
Top plan
Free trial
5 plans
Free
Free
- 30 support requests per month
- 1 seat
- All channels
- 2 AI training sources
Founder
$39/mo
- Per workspace
- 100 support requests per month
- 3 seats
- 14-day free trial
Growth
$99/mo
- Per workspace
- 500 support requests per month
- Unlimited seats
Scale
$199/mo
- Per workspace
- 2,000 support requests per month
- Multilingual AI bot
Enterprise
$599/mo
- Per workspace
- 10,000 support requests per month
- Rule and time-based automations
Prices in USD, checked Oct 29, 2026 or later. Plans change often, so confirm on each tool's site before you buy.
Pros and cons
Mava
- Strong fit for community-based support
- Free plan with all channels
- Unlimited seats from Growth
- Free plan capped at 30 requests a month
- Multilingual AI starts at Scale
- Overages tied to request limits
Jarvis Helpdesk
- Covers Southeast Asian marketplaces
- AI copilot for human agents
- 14-day free trial
- Plan prices not shown in the evidence
- Channel list leans to Asian platforms
- Brand also covers unrelated consumer apps
Which one should you choose?
Choose Mava if you want:
- Strong fit for community-based support
- Free plan with all channels
- Unlimited seats from Growth
Watch out: free plan capped at 30 requests a month.
Choose Jarvis Helpdesk if you want:
- Covers Southeast Asian marketplaces
- AI copilot for human agents
- 14-day free trial
Watch out: plan prices not shown in the evidence.
Mava vs Jarvis Helpdesk FAQ
What is the difference between Mava and Jarvis Helpdesk?
Mava: AI support inbox for Discord, Telegram, Slack, email and web chat. Jarvis Helpdesk: AI support agent and helpdesk for chat, email and marketplace channels. Both are customer support tools.
Is Mava or Jarvis Helpdesk cheaper?
Mava starts at $39/mo and Jarvis Helpdesk starts at See pricing page. Check both pricing pages for current plans.
Do Mava and Jarvis Helpdesk have free plans?
Mava: Yes. Jarvis Helpdesk: No, 14-day trial.
Who makes Mava?
Mava is made by Mava.
Who makes Jarvis Helpdesk?
Jarvis Helpdesk is made by Jarvis.
Which should I choose, Mava or Jarvis Helpdesk?
Choose Mava if you value strong fit for community-based support and free plan with all channels. Choose Jarvis Helpdesk if you value covers southeast asian marketplaces and ai copilot for human agents.