kitio.aiJarvis Helpdesk vs Aidbase
A side-by-side look at pricing plans, free tiers, features, pros and cons, updated for 2026. Jarvis Helpdesk starts at See pricing page and Aidbase starts at See pricing page. Check both pricing pages for current plans.
At a glance
Best for
Category
Pricing model
Starting price
Free plan
Made by
Based in
Rating
Key features
- AI support agent
- Agent reply copilot
- Messenger, Zalo and email channels
- Lazada and TikTok Shop support
- Website live chat
- Automated workflows
- AI support chatbot
- AI-assisted ticketing
- Unified email inbox
- FAQ and knowledge base
- Knowledge gap detection
- SDKs, APIs and webhooks
| Feature | Jarvis Helpdesk | Aidbase |
|---|---|---|
| Best for | AI support agent and helpdesk for chat, email and marketplace channels | AI chatbot, ticketing and email support built for SaaS startups |
| Category | Customer support | Customer support |
| Pricing model | Free trial | Free trial |
| Starting price | See pricing page | See pricing page |
| Free plan | No, 14-day trial | No, 7-day trial |
| Made by | Jarvis | Aidbase |
| Based in | – | – |
| Rating | No ratings yet | No ratings yet |
| Key features |
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Pricing compared
Jarvis Helpdesk starts at See pricing page and Aidbase starts at See pricing page. Check both pricing pages for current plans.
Free plan
Cheapest paid plan
Top plan
Free trial
3 plans
Standard
€29/mo
- 2,500 messages per month
- 2 chatbots
- 5 team members
Pro
€39/mo
- 10,000 messages per month
- 5 chatbots
- 25 team members
Expert
€199/mo
- 100,000 messages per month
- 50 chatbots
- 100 team members
Prices in USD, checked Oct 29, 2026 or later. Plans change often, so confirm on each tool's site before you buy.
Pros and cons
Jarvis Helpdesk
- Covers Southeast Asian marketplaces
- AI copilot for human agents
- 14-day free trial
- Plan prices not shown in the evidence
- Channel list leans to Asian platforms
- Brand also covers unrelated consumer apps
Aidbase
- Chatbot, tickets and email in one tool
- Unlimited messages with your own OpenAI key
- Many messaging integrations
- No free plan after the 7-day trial
- Prices listed in euros
- Relies on OpenAI models
Which one should you choose?
Choose Jarvis Helpdesk if you want:
- Covers Southeast Asian marketplaces
- AI copilot for human agents
- 14-day free trial
Watch out: plan prices not shown in the evidence.
Choose Aidbase if you want:
- Chatbot, tickets and email in one tool
- Unlimited messages with your own OpenAI key
- Many messaging integrations
Watch out: no free plan after the 7-day trial.
Jarvis Helpdesk vs Aidbase FAQ
What is the difference between Jarvis Helpdesk and Aidbase?
Jarvis Helpdesk: AI support agent and helpdesk for chat, email and marketplace channels. Aidbase: AI chatbot, ticketing and email support built for SaaS startups. Both are customer support tools.
Is Jarvis Helpdesk or Aidbase cheaper?
Jarvis Helpdesk starts at See pricing page and Aidbase starts at See pricing page. Check both pricing pages for current plans.
Do Jarvis Helpdesk and Aidbase have free plans?
Jarvis Helpdesk: No, 14-day trial. Aidbase: No, 7-day trial.
Who makes Jarvis Helpdesk?
Jarvis Helpdesk is made by Jarvis.
Who makes Aidbase?
Aidbase is made by Aidbase.
Which should I choose, Jarvis Helpdesk or Aidbase?
Choose Jarvis Helpdesk if you value covers southeast asian marketplaces and ai copilot for human agents. Choose Aidbase if you value chatbot, tickets and email in one tool and unlimited messages with your own openai key.