kitio.aiAdded Oct 28, 2026
Mava
Freemium · $39/moAI support inbox for Discord, Telegram, Slack, email and web chat
What is Mava?
Mava is a customer support platform that brings Discord, Telegram, Slack, email and web chat into one shared inbox, with an AI agent answering repeat questions. It suits startups and online communities that support users where they already chat.
The AI is trained on your knowledge base and support content, and it can reply both in public community channels and in private tickets before handing off to a person. The shared inbox adds status tracking, custom views and automations, and analytics report response times and AI resolution rates.
Developers can connect Mava to other systems through a REST API and webhooks. Plans are priced per workspace by monthly support requests, with seats, AI training sources and multilingual replies growing at higher tiers.
Features
- Shared support inbox
- AI support agent
- Discord, Telegram and Slack channels
- Web chat widget
- Support analytics
- REST API and webhooks
Tags
Releases
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Mava was added to the directory.
Organization
Mava
Listed by kitio.ai · unverified owner
Pricing
- Pricing model
- Freemium
- Paid options from
- $39/mo
- Billing frequency
- Monthly
Mava plans
Free
Free
- 30 support requests per month
- 1 seat
- All channels
- 2 AI training sources
Founder
$39/mo
- Per workspace
- 100 support requests per month
- 3 seats
- 14-day free trial
Growth
$99/mo
- Per workspace
- 500 support requests per month
- Unlimited seats
Scale
$199/mo
- Per workspace
- 2,000 support requests per month
- Multilingual AI bot
Enterprise
$599/mo
- Per workspace
- 10,000 support requests per month
- Rule and time-based automations
Prices in USD, checked Oct 29, 2026. Plans change often, so confirm on the Mava site.Official pricing
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Pros and cons
Pros
- Strong fit for community-based support
- Free plan with all channels
- Unlimited seats from Growth
Cons
- Free plan capped at 30 requests a month
- Multilingual AI starts at Scale
- Overages tied to request limits
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Q&A
What is Mava?
Mava is a customer support platform that brings Discord, Telegram, Slack, email and web chat into one shared inbox, with an AI agent answering repeat questions. It suits startups and online communities that support users where they already chat.
Can Mava's AI answer in public Discord channels?
Yes. Mava AI can respond in public community channels as well as in private tickets, handing off to humans when needed.
Does Mava have an API?
Yes. It offers a REST API and webhooks for connecting to your own tools.
How much does Mava cost?
Mava is freemium, with paid plans from $39/mo.
Is there a free version of Mava?
Yes. Mava has a free plan, and paid plans add more usage and features.
What are the main features of Mava?
Shared support inbox, AI support agent, Discord, Telegram and Slack channels, Web chat widget, Support analytics, REST API and webhooks.
Who makes Mava?
Mava is made by Mava.
What are the best alternatives to Mava?
Popular alternatives include Jarvis Helpdesk, Web2Chat, Aidbase.