kitio.aiAdded Oct 28, 2026
Aidbase
Free trialAI chatbot, ticketing and email support built for SaaS startups
What is Aidbase?
Aidbase gives SaaS startups a self-serve support stack: an AI chatbot trained on their data, a knowledge base, ticket forms and an email inbox with AI-assisted replies. It aims to cut response times for small teams without a large support staff.
The chatbot learns from your website, PDFs and other sources and answers users around the clock, while gap reports show where the knowledge base needs work. Ticket handling suggests replies based on both documentation and past tickets.
Aidbase connects to Discord, WhatsApp, Slack, Notion, Messenger, Shopify, WordPress, Webflow, YouTube and Zapier, and offers SDKs, APIs and webhooks. You can bring your own OpenAI key for unlimited messages.
Features
- AI support chatbot
- AI-assisted ticketing
- Unified email inbox
- FAQ and knowledge base
- Knowledge gap detection
- SDKs, APIs and webhooks
Tags
Releases
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Organization
Aidbase
Listed by kitio.ai · unverified owner
Pricing
- Pricing model
- Free trial
- Paid options from
- Not listed
- Free trial duration
- 7 days
Aidbase plans
Standard
€29/mo
- 2,500 messages per month
- 2 chatbots
- 5 team members
Pro
€39/mo
- 10,000 messages per month
- 5 chatbots
- 25 team members
Expert
€199/mo
- 100,000 messages per month
- 50 chatbots
- 100 team members
Prices in USD, checked Oct 29, 2026. Plans change often, so confirm on the Aidbase site.Official pricing
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Pros and cons
Pros
- Chatbot, tickets and email in one tool
- Unlimited messages with your own OpenAI key
- Many messaging integrations
Cons
- No free plan after the 7-day trial
- Prices listed in euros
- Relies on OpenAI models
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Q&A
What is Aidbase?
Aidbase gives SaaS startups a self-serve support stack: an AI chatbot trained on their data, a knowledge base, ticket forms and an email inbox with AI-assisted replies. It aims to cut response times for small teams without a large support staff.
Can I use my own OpenAI key with Aidbase?
Yes. Bringing your own OpenAI key removes the monthly chat message and suggestion limits.
Where can I deploy the Aidbase chatbot?
Beyond your website, it connects to Discord, WhatsApp, Slack, Messenger, Shopify, WordPress and Webflow, among others.
How much does Aidbase cost?
Aidbase is free trial. There is a 7-day free trial.
Is there a free version of Aidbase?
No, but you can try it free for 7 days before paying.
What are the main features of Aidbase?
AI support chatbot, AI-assisted ticketing, Unified email inbox, FAQ and knowledge base, Knowledge gap detection, SDKs, APIs and webhooks.
Who makes Aidbase?
Aidbase is made by Aidbase.
What are the best alternatives to Aidbase?
Popular alternatives include Gleap, Mava, Jarvis Helpdesk.