Freshsales vs Fieldnotes.ai
A side-by-side look at pricing plans, free tiers, features, pros and cons, updated for 2026. Freshsales has the lower starting price: about $11 a month, against $30 for Fieldnotes.ai.
At a glance
Best for
Pricing model
Starting price
Free plan
Made by
Based in
Rating
Key features
- Freddy AI scoring
- Deal forecasting
- Built-in phone and email
- Sales sequences
- Visual pipelines
- Real-time call playbooks
- Structured call summaries
- Automatic CRM logging
- Built-in CRM and mobile app
- AI lead follow-up
| Feature | Freshsales | Fieldnotes.ai |
|---|---|---|
| Best for | Sales CRM from Freshworks with Freddy AI insights | Call measurement, live prompts and automatic CRM updates |
| Category | Sales | Sales |
| Pricing model | Freemium | Free trial |
| Starting price | $11/mo | $30/mo |
| Free plan | Yes | No, 5-day trial |
| Made by | Freshworks | Fieldnotes.ai |
| Based in | United States | United States |
| Rating | No ratings yet | No ratings yet |
| Key features |
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Pricing compared
Freshsales has the lower starting price: about $11 a month, against $30 for Fieldnotes.ai.
Free plan
Cheapest paid plan
Top plan
Free trial
3 plans
Growth
$11/mo
- Per user
- Kanban view, lifecycle stages
- Chat, email and phone
- $9/user/mo billed annually
Pro
$47/mo
- Per user
- Contact scoring, deal insights
- Sales sequences
- $39/user/mo billed annually
Enterprise
$71/mo
- Per user
- Forecasting, custom modules
- Sandbox and audit logs
- $59/user/mo billed annually
3 plans
Starter CRM
$30/mo
- Do it yourself
- CRM with unlimited contacts
- Mobile app
- CRM integrations
Lead Management
$399/mo
- Done for you
- SMS and voice calling included
- AI lead follow-up
- White glove setup
Lead Generation
$99 per lead
- Everything in Lead Management
- AI market targeting
- Facebook buyer leads
Prices in USD, checked Oct 28, 2026 or later. Plans change often, so confirm on each tool's site before you buy.
Pros and cons
Freshsales
- Easy to use
- Calling and email built in
- Free plan
- AI features on higher tiers
- Smaller app marketplace
Fieldnotes.ai
- Live prompts during calls
- Logs call data to the CRM
- Low-cost entry plan
- Annual billing is required
- Lead Management plan costs $399 a month
- SMS and calling are add-ons on Starter
Which one should you choose?
Choose Freshsales if you want:
- Easy to use
- Calling and email built in
- Free plan
Watch out: ai features on higher tiers.
Choose Fieldnotes.ai if you want:
- Live prompts during calls
- Logs call data to the CRM
- Low-cost entry plan
Watch out: annual billing is required.
Freshsales vs Fieldnotes.ai FAQ
What is the difference between Freshsales and Fieldnotes.ai?
Freshsales: Sales CRM from Freshworks with Freddy AI insights. Fieldnotes.ai: Call measurement, live prompts and automatic CRM updates. Both are sales tools.
Is Freshsales or Fieldnotes.ai cheaper?
Freshsales has the lower starting price: about $11 a month, against $30 for Fieldnotes.ai.
Do Freshsales and Fieldnotes.ai have free plans?
Freshsales: Yes. Fieldnotes.ai: No, 5-day trial.
Who makes Freshsales?
Freshsales is made by Freshworks, based in United States.
Who makes Fieldnotes.ai?
Fieldnotes.ai is made by Fieldnotes.ai, based in United States.
Which should I choose, Freshsales or Fieldnotes.ai?
Choose Freshsales if you value easy to use and calling and email built in. Choose Fieldnotes.ai if you value live prompts during calls and logs call data to the crm.