kitio.aiCrisp vs Cloodot
A side-by-side look at pricing plans, free tiers, features, pros and cons, updated for 2026. Crisp has the lower starting price: about $45 a month, against $60 for Cloodot.
At a glance
Best for
Category
Pricing model
Starting price
Free plan
Made by
Based in
Rating
Key features
- Website live chat
- Omnichannel inbox
- AI agent from your docs
- Knowledge base
- Co-browsing
- Unified omnichannel inbox
- AI support and sales agent
- Agent copilot
- Workflows and skills
- Broadcast campaigns
- Analytics
| Feature | Crisp | Cloodot |
|---|---|---|
| Best for | Customer messaging inbox with live chat and an AI chatbot | AI agent and shared inbox for WhatsApp, Instagram and web chat |
| Category | Customer support | Customer support |
| Pricing model | Freemium | Free trial |
| Starting price | $45/mo | $60/mo |
| Free plan | Yes | No, 7-day trial |
| Made by | Crisp IM | Cloodot |
| Based in | France | – |
| Rating | No ratings yet | No ratings yet |
| Key features |
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Pricing compared
Crisp has the lower starting price: about $45 a month, against $60 for Cloodot.
Free plan
Cheapest paid plan
Top plan
Free trial
4 plans
Free
Free
- 2 agent seats
- 100 customer profiles
- Live chat widget
Mini
$45/mo
- Per workspace, 4 seats included
- Shared email inbox
- $5 AI credits included
- Shortcuts and chat triggers
Essentials
$95/mo
- Per workspace, 10 seats included
- Omnichannel inbox and AI chatbot
- $25 AI credits included
- Workflow automation builder
Plus
$295/mo
- Per workspace, 20+ seats
- AI-first support suite
- $75 AI credits included
- Ticketing and 100+ integrations
4 plans
Basic
$60/mo
- 1,000 incoming messages
- 2 active members
- 1 AI skillset
Starter
$149/mo
- 5,000 incoming messages
- 3 active members
- API access and integrations
Growth
$249/mo
- 12,000 incoming messages
- 5 active members
- 3 AI skillsets
Enterprise
Contact sales
- Custom message volume
- Audit logs on demand
- SLA-backed uptime
Prices in USD, checked Oct 28, 2026 or later. Plans change often, so confirm on each tool's site before you buy.
Pros and cons
Crisp
- Flat workspace pricing
- Free plan for small teams
- Many channels in one inbox
- AI usage limits on lower plans
- Reporting is basic
- Fewer enterprise controls
Cloodot
- Pre-trained setups for several industries
- One inbox for chat channels
- 7-day trial without a card on monthly billing
- Priced by incoming message volume
- Entry plan allows only two members
- API access starts on the Starter plan
Which one should you choose?
Choose Crisp if you want:
- Flat workspace pricing
- Free plan for small teams
- Many channels in one inbox
Watch out: ai usage limits on lower plans.
Choose Cloodot if you want:
- Pre-trained setups for several industries
- One inbox for chat channels
- 7-day trial without a card on monthly billing
Watch out: priced by incoming message volume.
Crisp vs Cloodot FAQ
What is the difference between Crisp and Cloodot?
Crisp: Customer messaging inbox with live chat and an AI chatbot. Cloodot: AI agent and shared inbox for WhatsApp, Instagram and web chat. Both are customer support tools.
Is Crisp or Cloodot cheaper?
Crisp has the lower starting price: about $45 a month, against $60 for Cloodot.
Do Crisp and Cloodot have free plans?
Crisp: Yes. Cloodot: No, 7-day trial.
Who makes Crisp?
Crisp is made by Crisp IM, based in France.
Who makes Cloodot?
Cloodot is made by Cloodot.
Which should I choose, Crisp or Cloodot?
Choose Crisp if you value flat workspace pricing and free plan for small teams. Choose Cloodot if you value pre-trained setups for several industries and one inbox for chat channels.