kitio.aiAdded Nov 5, 2026
WellyOn
Free trialAI support agent for chat, Telegram, SMS and email with handoff
What is WellyOn?
WellyOn provides Welly, an AI customer service agent trained on your documents that answers customers across web chat, Telegram, SMS and email. It hands conversations to human agents when needed and also manages incident updates.
Setup takes five steps: add your website, upload docs, PDFs, FAQs and screenshots, connect channels, invite teammates as human agents and watch conversations in real time. Integrations listed include Twilio, Slack, Messenger, WhatsApp, Instagram, Viber, Discord, Jira, ClickUp and Mailjet.
When an incident happens, your team records it once and Welly uses it to answer affected customers consistently. A shared omnichannel inbox, analytics, delivery stats and alerts help the team see what the agent handled and where people stepped in.
Features
- Training on your docs
- Omnichannel inbox
- Human handoff
- Incident communication
- Real-time analytics
- Many messaging integrations
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Releases
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Organization
WellyOn
Listed by kitio.ai · unverified owner
Pricing
- Pricing model
- Free trial
- Paid options from
- Not listed
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Pros and cons
Pros
- Covers many messaging channels
- Clear handoff to human agents
- Built-in incident updates
Cons
- Pricing not published on the site
- Answer quality depends on your docs
- Newer product with few reviews
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Q&A
What is WellyOn?
WellyOn provides Welly, an AI customer service agent trained on your documents that answers customers across web chat, Telegram, SMS and email. It hands conversations to human agents when needed and also manages incident updates.
Which channels can Welly answer on?
Web chat, Telegram, SMS and email, with integrations for tools such as WhatsApp, Messenger, Instagram, Viber, Slack and Discord.
Can WellyOn pass a conversation to a person?
Yes. Team members are added as human agents in the shared inbox, and Welly brings them in when a conversation needs it.
How much does WellyOn cost?
WellyOn is free trial.
Is there a free version of WellyOn?
No, but you can try it free before paying.
What are the main features of WellyOn?
Training on your docs, Omnichannel inbox, Human handoff, Incident communication, Real-time analytics, Many messaging integrations.
Who makes WellyOn?
WellyOn is made by WellyOn.
What are the best alternatives to WellyOn?
Popular alternatives include Fin, Zendesk, Intercom.