kitio.aiAdded Oct 28, 2026
Gleap
Free trialAI-native help desk that answers tickets and drafts code fixes
What is Gleap?
Gleap is a help desk for software companies where a team of AI agents answers customers, investigates hard tickets, prepares pull requests for bugs and recommends what to build next. Human staff review and ship the work, and customers are kept updated along the way.
Kai Support replies to customers, Kai Resolve digs into difficult cases, Kai Code opens a fix for your team to review and Kai PM suggests priorities. Around them sit a shared inbox, live chat, multichannel support, in-app bug reporting with session replay, and a knowledge base the AI learns from.
The same platform includes feedback boards, a public roadmap, release notes, surveys, product tours and onboarding checklists. Plans have no per-seat fees above Starter, while Kai Support is billed per resolution, and an MCP server plus API expose Gleap to other tools.
Features
- Kai Support AI agent
- AI ticket investigation
- AI-drafted code fixes
- In-app bug reporting
- Session replay
- Roadmap and release notes
Tags
Releases
+ Submit new release- Listed
Gleap was added to the directory.
Organization
Gleap
Listed by kitio.ai · unverified owner
Pricing
- Pricing model
- Free trial
- Paid options from
- Not listed
- Free trial duration
- 7 days
Gleap plans
Starter
$29/mo
- 1 seat and 1 project
- Live chat and inbox
- In-app bug reporting
- Gleap branding shown
Team
$149/mo
- Unlimited seats and projects
- Full AI agent team
- Help center and roadmap
- Custom agents
Pro
$299/mo
- Kai Voice
- LLM model choice
- SLA policies and SOC 2 report
- Higher API and MCP limits
Enterprise
From $999/mo
- Single sign-on
- AI pricing by agreement
- Contracts and invoicing
Prices in USD, checked Oct 29, 2026. Plans change often, so confirm on the Gleap site.Official pricing
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Pros and cons
Pros
- Unlimited seats from the Team plan
- Links support tickets to code fixes
- Bug reports with session replay
- Startup discount available
Cons
- No free plan
- AI resolutions billed on top of the plan
- Starter keeps Gleap branding
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Q&A
What is Gleap?
Gleap is a help desk for software companies where a team of AI agents answers customers, investigates hard tickets, prepares pull requests for bugs and recommends what to build next. Human staff review and ship the work, and customers are kept updated along the way.
How are Gleap's AI resolutions charged?
Kai Support costs $0.29 per resolution on every plan, separate from the plan price; the Pro plan also includes a yearly AI credit.
Can Gleap fix bugs in my code?
Kai Code prepares a pull request for issues it investigates, and your engineering team reviews it before anything ships.
How much does Gleap cost?
Gleap is free trial. There is a 7-day free trial.
Is there a free version of Gleap?
No, but you can try it free for 7 days before paying.
What are the main features of Gleap?
Kai Support AI agent, AI ticket investigation, AI-drafted code fixes, In-app bug reporting, Session replay, Roadmap and release notes.
Who makes Gleap?
Gleap is made by Gleap.
What are the best alternatives to Gleap?
Popular alternatives include Adereso AI, Typewise, Macha.