kitio.aiAdded Oct 29, 2026
Web2Chat
Freemium · $19/moLive chat, ticketing and knowledge base with an AI chatbot
What is Web2Chat?
Web2Chat gives small teams a chat widget, shared inbox, ticketing, knowledge base and a lightweight CRM, with an AI chatbot called Aura that answers chats using your own content. It is pitched at startups with small support teams.
The free plan includes the website chat widget, a shared inbox, unlimited conversations and history, email integration and a knowledge base. A paid plan adds teammate management, custom domains for the help center and news center, and priority support.
The Aura chatbot is sold separately by message credits, training pages and file uploads, so you can size it to your support volume. The site states there is no limit on the number of tickets on any plan.
Features
- Website chat widget
- Shared inbox
- AI chatbot (Aura)
- Ticketing
- Knowledge base
- News center
Tags
Releases
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Web2Chat was added to the directory.
Organization
Web2Chat
Listed by kitio.ai · unverified owner
Pricing
- Pricing model
- Freemium
- Paid options from
- $19/mo
- Billing frequency
- Monthly
Web2Chat plans
Free
Free
- Chat widget and shared inbox
- Unlimited conversations
- Knowledge base
Aura Growth
$19/mo
- 2,000 message credits a month
- Up to 200 training pages
- 10 file uploads
Aura Business
$49/mo
- 5,000 message credits a month
- Up to 2,000 training pages
- 100 file uploads
Aura Enterprise
$99/mo
- 10,000 message credits a month
- Up to 10,000 training pages
- 500 file uploads
Prices in USD, checked Oct 29, 2026. Plans change often, so confirm on the Web2Chat site.Official pricing
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Pros and cons
Pros
- Free plan with unlimited conversations
- No cap on support tickets
- AI bot priced by message credits
- Help center on a custom domain
Cons
- AI chatbot costs extra
- Branding removal needs a paid plan
- Built for small teams, not large support orgs
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Q&A
What is Web2Chat?
Web2Chat gives small teams a chat widget, shared inbox, ticketing, knowledge base and a lightweight CRM, with an AI chatbot called Aura that answers chats using your own content. It is pitched at startups with small support teams.
Is there a limit on tickets?
No. The FAQ says you can manage unlimited support tickets on any plan.
How is the AI chatbot priced?
Aura plans are sold by monthly message credits, training pages and file uploads, from $19 to $99 a month.
How much does Web2Chat cost?
Web2Chat is freemium, with paid plans from $19/mo.
Is there a free version of Web2Chat?
Yes. Web2Chat has a free plan, and paid plans add more usage and features.
What are the main features of Web2Chat?
Website chat widget, Shared inbox, AI chatbot (Aura), Ticketing, Knowledge base, News center.
Who makes Web2Chat?
Web2Chat is made by Web2Chat.
What are the best alternatives to Web2Chat?
Popular alternatives include Intercom, LiveChat, Help Scout.