kitio.aiZoho CRM vs Outpost
A side-by-side look at pricing plans, free tiers, features, pros and cons, updated for 2026. Zoho CRM has the lower starting price: about $20 a month, against $39 for Outpost.
At a glance
Best for
Pricing model
Starting price
Free plan
Made by
Based in
Rating
Key features
- Zia AI predictions
- Sales blueprints
- Workflow automation
- Omnichannel communication
- Custom layouts
- Automatic lead scoring
- Email-to-contact linking
- Deal flow view
- Booking links
- Automation routines
| Feature | Zoho CRM | Outpost |
|---|---|---|
| Best for | Affordable, customizable CRM with the Zia AI assistant | AI-assisted CRM that scores leads and handles follow-ups |
| Category | Sales | Sales |
| Pricing model | Freemium | Free trial |
| Starting price | $20/mo | $39/mo |
| Free plan | Yes | No, trial available |
| Made by | Zoho | Outpost |
| Based in | India | – |
| Rating | No ratings yet | No ratings yet |
| Key features |
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Pricing compared
Zoho CRM has the lower starting price: about $20 a month, against $39 for Outpost.
Free plan
Cheapest paid plan
Top plan
Free trial
5 plans
Free
Free
- Up to 3 users
- Leads, contacts and deals
Standard
$20/mo
- Per user
- Sales forecasting and scoring
- Custom dashboards
Professional
$35/mo
- Per user
- Blueprint process management
- Inventory management
Enterprise
$50/mo
- Per user
- Zia AI assistant
- Multi-user portals and sandbox
Ultimate
$65/mo
- Per user
- Advanced BI analytics
- Higher limits across features
3 plans
Individual
$39/mo
- Per user
- Outpost Intelligence AI features
- Google integration as add-on
Business
$460/mo
- 10 team members included
- Real-time collaboration
- Shared apps
Enterprise
Contact sales
- Flexible solutions
- Custom billing
- Direct communication
Prices in USD, checked Oct 28, 2026 or later. Plans change often, so confirm on each tool's site before you buy.
Pros and cons
Zoho CRM
- Good value
- Highly customizable
- Fits the Zoho ecosystem
- Interface feels dated in places
- Setup can be complex
Outpost
- Ranks leads without manual scoring
- Email, meetings and calls in one inbox
- Extensions let you customize the workspace
- Business plan jumps to $460 a month
- Google integration costs extra
- Tailored mostly to agent-style sales
Which one should you choose?
Choose Zoho CRM if you want:
- Good value
- Highly customizable
- Fits the Zoho ecosystem
Watch out: interface feels dated in places.
Choose Outpost if you want:
- Ranks leads without manual scoring
- Email, meetings and calls in one inbox
- Extensions let you customize the workspace
Watch out: business plan jumps to $460 a month.
Zoho CRM vs Outpost FAQ
What is the difference between Zoho CRM and Outpost?
Zoho CRM: Affordable, customizable CRM with the Zia AI assistant. Outpost: AI-assisted CRM that scores leads and handles follow-ups. Both are sales tools.
Is Zoho CRM or Outpost cheaper?
Zoho CRM has the lower starting price: about $20 a month, against $39 for Outpost.
Do Zoho CRM and Outpost have free plans?
Zoho CRM: Yes. Outpost: No, trial available.
Who makes Zoho CRM?
Zoho CRM is made by Zoho, based in India.
Who makes Outpost?
Outpost is made by Outpost.
Which should I choose, Zoho CRM or Outpost?
Choose Zoho CRM if you value good value and highly customizable. Choose Outpost if you value ranks leads without manual scoring and email, meetings and calls in one inbox.