kitio.aiZoho CRM vs Aidu
A side-by-side look at pricing plans, free tiers, features, pros and cons, updated for 2026. Zoho CRM starts at $20/mo and Aidu starts at See pricing page. Check both pricing pages for current plans.
At a glance
Best for
Pricing model
Starting price
Free plan
Made by
Based in
Rating
Key features
- Zia AI predictions
- Sales blueprints
- Workflow automation
- Omnichannel communication
- Custom layouts
- Prioritized daily pipeline
- Automatic follow-up emails
- CRM field updates
- Deal risk alerts
- Meeting preparation
| Feature | Zoho CRM | Aidu |
|---|---|---|
| Best for | Affordable, customizable CRM with the Zia AI assistant | AI sales assistant inside Outlook that plans the day and does CRM admin |
| Category | Sales | Sales |
| Pricing model | Freemium | Paid |
| Starting price | $20/mo | See pricing page |
| Free plan | Yes | No |
| Made by | Zoho | Aidu |
| Based in | India | – |
| Rating | No ratings yet | No ratings yet |
| Key features |
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Pricing compared
Zoho CRM starts at $20/mo and Aidu starts at See pricing page. Check both pricing pages for current plans.
Free plan
Cheapest paid plan
Top plan
Free trial
5 plans
Free
Free
- Up to 3 users
- Leads, contacts and deals
Standard
$20/mo
- Per user
- Sales forecasting and scoring
- Custom dashboards
Professional
$35/mo
- Per user
- Blueprint process management
- Inventory management
Enterprise
$50/mo
- Per user
- Zia AI assistant
- Multi-user portals and sandbox
Ultimate
$65/mo
- Per user
- Advanced BI analytics
- Higher limits across features
Prices in USD, checked Oct 28, 2026 or later. Plans change often, so confirm on each tool's site before you buy.
Pros and cons
Zoho CRM
- Good value
- Highly customizable
- Fits the Zoho ecosystem
- Interface feels dated in places
- Setup can be complex
Aidu
- Works inside Outlook, no new app
- Writes CRM updates for reps
- SOC 2 and ISO 27001 certified
- Built around Outlook and HubSpot
- No public prices
- Demo call needed for team setup
Which one should you choose?
Choose Zoho CRM if you want:
- Good value
- Highly customizable
- Fits the Zoho ecosystem
Watch out: interface feels dated in places.
Choose Aidu if you want:
- Works inside Outlook, no new app
- Writes CRM updates for reps
- SOC 2 and ISO 27001 certified
Watch out: built around outlook and hubspot.
Zoho CRM vs Aidu FAQ
What is the difference between Zoho CRM and Aidu?
Zoho CRM: Affordable, customizable CRM with the Zia AI assistant. Aidu: AI sales assistant inside Outlook that plans the day and does CRM admin. Both are sales tools.
Is Zoho CRM or Aidu cheaper?
Zoho CRM starts at $20/mo and Aidu starts at See pricing page. Check both pricing pages for current plans.
Do Zoho CRM and Aidu have free plans?
Zoho CRM: Yes. Aidu: No.
Who makes Zoho CRM?
Zoho CRM is made by Zoho, based in India.
Who makes Aidu?
Aidu is made by Aidu.
Which should I choose, Zoho CRM or Aidu?
Choose Zoho CRM if you value good value and highly customizable. Choose Aidu if you value works inside outlook, no new app and writes crm updates for reps.