kitio.aiRe:amaze vs Fin
A side-by-side look at pricing plans, free tiers, features, pros and cons, updated for 2026. Re:amaze starts at $29/mo and Fin starts at See pricing page. Check both pricing pages for current plans.
At a glance
Best for
Category
Pricing model
Starting price
Free plan
Made by
Based in
Rating
Key features
- Shared multichannel inbox
- Re:amaze AI agent
- Chatbots and live chat
- FAQ knowledge base
- Status page
- Push campaigns
- Answers from your knowledge base
- Multi-step Procedures
- Voice and email support
- Works with Zendesk and Salesforce
- Resolution reporting
| Feature | Re:amaze | Fin |
|---|---|---|
| Best for | Help desk and AI agent for e-commerce customer service | AI customer agent that resolves support conversations on any help desk |
| Category | Customer support | Customer support |
| Pricing model | Free trial | Free trial |
| Starting price | $29/mo | See pricing page |
| Free plan | No, 14-day trial | No, 14-day trial |
| Made by | Re:amaze | Fin (Salesforce) |
| Based in | – | United States |
| Rating | No ratings yet | No ratings yet |
| Key features |
|
|
Pricing compared
Re:amaze starts at $29/mo and Fin starts at See pricing page. Check both pricing pages for current plans.
Free plan
Cheapest paid plan
Top plan
Free trial
4 plans
Basic
$29/mo
- Per user
- Unlimited email inboxes and live chat
- 5 AI resolutions per user
- Workflow macros
Pro
$49/mo
- Per user
- Multiple brands in one account
- SMS and voice channels
- 10 AI resolutions per user
Starter
$59/mo
- Flat rate, unlimited team members
- Basic plan features
- 500 responded conversations
Plus
$69/mo
- Per user
- Live screensharing
- Custom bots and customer intent
- 20 AI resolutions per user
3 plans
Fin AI Agent
$0.99 per outcome
- Works with your existing helpdesk
- Pay only for resolved outcomes
- Spending limits and alerts
Fin + Intercom helpdesk
$19/seat/mo + $0.99/outcome
- Per seat for the helpdesk
- Natively integrated platform
- Fin outcomes billed on top
Fin Voice
$1.99 per voice outcome
- AI voice support
- Available via sales
Prices in USD, checked Oct 28, 2026 or later. Plans change often, so confirm on each tool's site before you buy.
Pros and cons
Re:amaze
- Email, chat, social, SMS and voice together
- AI agent included on every plan
- 14-day trial without a card
- Flat-rate option for small teams
- No free plan
- Priced per team member
- AI resolutions beyond the allowance cost extra
Fin
- No need to switch help desks
- Pay only for resolved outcomes
- Strong handoff to human agents
- Per-outcome costs grow with volume
- Best features tied to the Intercom desk
- Ownership change adds roadmap uncertainty
Which one should you choose?
Choose Re:amaze if you want:
- Email, chat, social, SMS and voice together
- AI agent included on every plan
- 14-day trial without a card
Watch out: no free plan.
Choose Fin if you want:
- No need to switch help desks
- Pay only for resolved outcomes
- Strong handoff to human agents
Watch out: per-outcome costs grow with volume.
Re:amaze vs Fin FAQ
What is the difference between Re:amaze and Fin?
Re:amaze: Help desk and AI agent for e-commerce customer service. Fin: AI customer agent that resolves support conversations on any help desk. Both are customer support tools.
Is Re:amaze or Fin cheaper?
Re:amaze starts at $29/mo and Fin starts at See pricing page. Check both pricing pages for current plans.
Do Re:amaze and Fin have free plans?
Re:amaze: No, 14-day trial. Fin: No, 14-day trial.
Who makes Re:amaze?
Re:amaze is made by Re:amaze.
Who makes Fin?
Fin is made by Fin (Salesforce), based in United States.
Which should I choose, Re:amaze or Fin?
Choose Re:amaze if you value email, chat, social, sms and voice together and ai agent included on every plan. Choose Fin if you value no need to switch help desks and pay only for resolved outcomes.