kitio.aiFreshsales vs Univw
A side-by-side look at pricing plans, free tiers, features, pros and cons, updated for 2026. Freshsales starts at $11/mo and Univw starts at See pricing page. Check both pricing pages for current plans.
At a glance
Best for
Pricing model
Starting price
Free plan
Made by
Based in
Rating
Key features
- Freddy AI scoring
- Deal forecasting
- Built-in phone and email
- Sales sequences
- Visual pipelines
- Lead management
- Automated call QA
- AI agent coaching
- Call notes and summaries
- Workflow engine
- Cloud telephony
| Feature | Freshsales | Univw |
|---|---|---|
| Best for | Sales CRM from Freshworks with Freddy AI insights | CRM with call analytics, AI coaching and call summaries |
| Category | Sales | Sales |
| Pricing model | Freemium | Freemium |
| Starting price | $11/mo | See pricing page |
| Free plan | Yes | Yes |
| Made by | Freshworks | Univw |
| Based in | United States | – |
| Rating | No ratings yet | No ratings yet |
| Key features |
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Pricing compared
Freshsales starts at $11/mo and Univw starts at See pricing page. Check both pricing pages for current plans.
Free plan
Cheapest paid plan
Top plan
Free trial
3 plans
Growth
$11/mo
- Per user
- Kanban view, lifecycle stages
- Chat, email and phone
- $9/user/mo billed annually
Pro
$47/mo
- Per user
- Contact scoring, deal insights
- Sales sequences
- $39/user/mo billed annually
Enterprise
$71/mo
- Per user
- Forecasting, custom modules
- Sandbox and audit logs
- $59/user/mo billed annually
Prices in USD, checked Oct 28, 2026 or later. Plans change often, so confirm on each tool's site before you buy.
Pros and cons
Freshsales
- Easy to use
- Calling and email built in
- Free plan
- AI features on higher tiers
- Smaller app marketplace
Univw
- Free Easy CRM tier for lead management
- Telephony and CRM in one product
- Hierarchy-based data access
- AI is one part of a broader CRM
- Paid plan prices are not published
- Homepage gives little on AI accuracy
Which one should you choose?
Choose Freshsales if you want:
- Easy to use
- Calling and email built in
- Free plan
Watch out: ai features on higher tiers.
Choose Univw if you want:
- Free Easy CRM tier for lead management
- Telephony and CRM in one product
- Hierarchy-based data access
Watch out: ai is one part of a broader crm.
Freshsales vs Univw FAQ
What is the difference between Freshsales and Univw?
Freshsales: Sales CRM from Freshworks with Freddy AI insights. Univw: CRM with call analytics, AI coaching and call summaries. Both are sales tools.
Is Freshsales or Univw cheaper?
Freshsales starts at $11/mo and Univw starts at See pricing page. Check both pricing pages for current plans.
Do Freshsales and Univw have free plans?
Freshsales: Yes. Univw: Yes.
Who makes Freshsales?
Freshsales is made by Freshworks, based in United States.
Who makes Univw?
Univw is made by Univw.
Which should I choose, Freshsales or Univw?
Choose Freshsales if you value easy to use and calling and email built in. Choose Univw if you value free easy crm tier for lead management and telephony and crm in one product.