kitio.aiCrisp vs Heymarket
A side-by-side look at pricing plans, free tiers, features, pros and cons, updated for 2026. Crisp starts at $45/mo and Heymarket starts at See pricing page. Check both pricing pages for current plans.
At a glance
Best for
Category
Pricing model
Starting price
Free plan
Made by
Based in
Rating
Key features
- Website live chat
- Omnichannel inbox
- AI agent from your docs
- Knowledge base
- Co-browsing
- Shared texting inbox
- Q&A and scheduling AI agents
- List broadcasts
- Campaigns
- Text-enable landlines
- API access
| Feature | Crisp | Heymarket |
|---|---|---|
| Best for | Customer messaging inbox with live chat and an AI chatbot | Business texting inbox with AI agents that answer and schedule |
| Category | Customer support | Customer support |
| Pricing model | Freemium | Free trial |
| Starting price | $45/mo | See pricing page |
| Free plan | Yes | No, trial available |
| Made by | Crisp IM | Heymarket |
| Based in | France | United States |
| Rating | No ratings yet | No ratings yet |
| Key features |
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Pricing compared
Crisp starts at $45/mo and Heymarket starts at See pricing page. Check both pricing pages for current plans.
Free plan
Cheapest paid plan
Top plan
Free trial
4 plans
Free
Free
- 2 agent seats
- 100 customer profiles
- Live chat widget
Mini
$45/mo
- Per workspace, 4 seats included
- Shared email inbox
- $5 AI credits included
- Shortcuts and chat triggers
Essentials
$95/mo
- Per workspace, 10 seats included
- Omnichannel inbox and AI chatbot
- $25 AI credits included
- Workflow automation builder
Plus
$295/mo
- Per workspace, 20+ seats
- AI-first support suite
- $75 AI credits included
- Ticketing and 100+ integrations
4 plans
Standard
$49/user/mo billed yearly
- Per user
- Shared inbox
- Picture messages (MMS)
- Unlimited contacts
Plus
$99/user/mo
- Per user
- Everything in Standard
Pro
$199/user/mo
- Per user
- API access
- Advanced administration and security
Enterprise
Contact sales
- Custom users
- White-glove onboarding
- Higher volume messaging
Prices in USD, checked Oct 28, 2026 or later. Plans change often, so confirm on each tool's site before you buy.
Pros and cons
Crisp
- Flat workspace pricing
- Free plan for small teams
- Many channels in one inbox
- AI usage limits on lower plans
- Reporting is basic
- Fewer enterprise controls
Heymarket
- Texting and email in one inbox
- Integrates with major CRMs
- Free trial without a card
- Message credits cost extra
- Per-user pricing adds up
- Higher tiers needed for advanced controls
Which one should you choose?
Choose Crisp if you want:
- Flat workspace pricing
- Free plan for small teams
- Many channels in one inbox
Watch out: ai usage limits on lower plans.
Choose Heymarket if you want:
- Texting and email in one inbox
- Integrates with major CRMs
- Free trial without a card
Watch out: message credits cost extra.
Crisp vs Heymarket FAQ
What is the difference between Crisp and Heymarket?
Crisp: Customer messaging inbox with live chat and an AI chatbot. Heymarket: Business texting inbox with AI agents that answer and schedule. Both are customer support tools.
Is Crisp or Heymarket cheaper?
Crisp starts at $45/mo and Heymarket starts at See pricing page. Check both pricing pages for current plans.
Do Crisp and Heymarket have free plans?
Crisp: Yes. Heymarket: No, trial available.
Who makes Crisp?
Crisp is made by Crisp IM, based in France.
Who makes Heymarket?
Heymarket is made by Heymarket, based in United States.
Which should I choose, Crisp or Heymarket?
Choose Crisp if you value flat workspace pricing and free plan for small teams. Choose Heymarket if you value texting and email in one inbox and integrates with major crms.