kitio.airespond.io vs Heymarket
A side-by-side look at pricing plans, free tiers, features, pros and cons, updated for 2026. respond.io starts at See pricing page and Heymarket starts at See pricing page. Check both pricing pages for current plans.
At a glance
Best for
Category
Pricing model
Starting price
Free plan
Made by
Based in
Rating
Key features
- Unified team inbox
- AI agents for chat
- WhatsApp Business calling
- Lead routing
- Broadcast campaigns
- CSAT and NPS surveys
- Shared texting inbox
- Q&A and scheduling AI agents
- List broadcasts
- Campaigns
- Text-enable landlines
- API access
| Feature | respond.io | Heymarket |
|---|---|---|
| Best for | Customer conversation platform with AI agents for WhatsApp and social | Business texting inbox with AI agents that answer and schedule |
| Category | Customer support | Customer support |
| Pricing model | Free trial | Free trial |
| Starting price | See pricing page | See pricing page |
| Free plan | No, trial available | No, trial available |
| Made by | respond.io | Heymarket |
| Based in | Malaysia | United States |
| Rating | No ratings yet | No ratings yet |
| Key features |
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Pricing compared
respond.io starts at See pricing page and Heymarket starts at See pricing page. Check both pricing pages for current plans.
Free plan
Cheapest paid plan
Top plan
Free trial
4 plans
Standard
$49/user/mo billed yearly
- Per user
- Shared inbox
- Picture messages (MMS)
- Unlimited contacts
Plus
$99/user/mo
- Per user
- Everything in Standard
Pro
$199/user/mo
- Per user
- API access
- Advanced administration and security
Enterprise
Contact sales
- Custom users
- White-glove onboarding
- Higher volume messaging
Prices in USD, checked Nov 5, 2026 or later. Plans change often, so confirm on each tool's site before you buy.
Pros and cons
respond.io
- Strong WhatsApp support
- Covers sales and support in one inbox
- Interface in many languages
- No free plan, trial only
- Messaging fees from Meta come on top
- Best suited to messaging-heavy B2C teams
Heymarket
- Texting and email in one inbox
- Integrates with major CRMs
- Free trial without a card
- Message credits cost extra
- Per-user pricing adds up
- Higher tiers needed for advanced controls
Which one should you choose?
Choose respond.io if you want:
- Strong WhatsApp support
- Covers sales and support in one inbox
- Interface in many languages
Watch out: no free plan, trial only.
Choose Heymarket if you want:
- Texting and email in one inbox
- Integrates with major CRMs
- Free trial without a card
Watch out: message credits cost extra.
respond.io vs Heymarket FAQ
What is the difference between respond.io and Heymarket?
respond.io: Customer conversation platform with AI agents for WhatsApp and social. Heymarket: Business texting inbox with AI agents that answer and schedule. Both are customer support tools.
Is respond.io or Heymarket cheaper?
respond.io starts at See pricing page and Heymarket starts at See pricing page. Check both pricing pages for current plans.
Do respond.io and Heymarket have free plans?
respond.io: No, trial available. Heymarket: No, trial available.
Who makes respond.io?
respond.io is made by respond.io, based in Malaysia.
Who makes Heymarket?
Heymarket is made by Heymarket, based in United States.
Which should I choose, respond.io or Heymarket?
Choose respond.io if you value strong whatsapp support and covers sales and support in one inbox. Choose Heymarket if you value texting and email in one inbox and integrates with major crms.