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20 tools for “Audience Response”

Few tools use these exact words, so these also include tools that match what you mean.

Answera
Drafts personalised replies to customer support emails
Free trialCustomer support
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AnsweriQ
Self-service and agent-assist AI for customer service teams
PaidCustomer support
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respond.ioNew
Customer conversation platform with AI agents for WhatsApp and social
Free trialCustomer supportMade in Malaysia
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TeneoNew
Enterprise voice and chat AI agents with validated, controlled actions
PaidCustomer supportMade in Sweden
Visit
kama.ai
Governed AI agents that answer only from your approved content
PaidCustomer supportMade in Canada
Visit
DashaNew
Developer platform for low-latency voice AI agents on phone and web
FreemiumCustomer supportMade in United States
Visit
GinziNew
AI assistant that drafts ticket replies from past support answers
PaidCustomer support
Visit
Automatic.Chat
GPT-4 website chatbot trained on your site, PDFs and docs
FreemiumCustomer support
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Craftman
Shared support inbox for startups with AI-drafted replies
Freemium · $29/moCustomer support
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Kotae
AI website chatbot for small-business customer inquiries
Free trial · $19/moCustomer support
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TalkbackAINew
Drafts brand-voice replies to customer reviews on Google and Yelp
Freemium · $19 one-timeCustomer support
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Word WandAI
AI reply assistant that works inside Zendesk for support agents
Free trial · $24/moCustomer support
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Aidbase
AI chatbot, ticketing and email support built for SaaS startups
Free trialCustomer support
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Typewise
AI agents that resolve support tickets end to end across channels
Free trial · $99/moCustomer supportMade in Switzerland
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Re:amaze
Help desk and AI agent for e-commerce customer service
Free trial · $29/moCustomer support
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KayakoNew
Help desk with an AI agent that resolves tickets for you
PaidCustomer support
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QueryPalNew
AI agent assist that drafts sourced replies for complex support tickets
PaidCustomer supportMade in United States
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Cast.app
Customer-facing AI agents for onboarding, adoption and renewals
PaidCustomer support1 clicks to the websiteMade in United States
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OpenNew
AI customer support agents for chat, email and voice
PaidCustomer support
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ReplyBashNew
Website chatbot that answers visitors, captures leads and books meetings
Freemium · $19/moCustomer support
Visit