Added Nov 5, 2026
TalkbackAI
Freemium · $19 one-timeDrafts brand-voice replies to customer reviews on Google and Yelp
What is TalkbackAI?
TalkbackAI writes responses to online reviews in your brand's tone, for businesses listed on Google, Yelp, Booking.com, Etsy, TripAdvisor and similar sites. It runs as a Chrome extension or web app and is priced by response credits rather than a subscription.
You set up a brand voice from real examples, choosing options such as formal language, first person and emoji use, and add instructions for how certain review types should be handled. One click then produces several reply options for a review, ready to post.
A dashboard tracks your response activity and sentiment trends across platforms. Credits are bought once and do not expire on a monthly cycle, and a small free allowance lets new users try it.
Features
- Brand voice setup
- Multiple reply drafts
- Google, Yelp and Booking.com
- Chrome extension and web app
- Sentiment analytics
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Organization
TalkbackAI
Listed by kitio.ai · unverified owner
Pricing
- Pricing model
- Freemium
- Paid options from
- $19 one-time
- Billing frequency
- One-time
TalkbackAI plans
Basic
Free
- 10 response credits
- Free for all users
Silver
$19 one-time
- 150 response credits
- Everything in Basic
Prices in USD, checked Nov 5, 2026. Plans change often, so confirm on the TalkbackAI site.Official pricing
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Pros and cons
Pros
- No monthly subscription
- Custom rules for tricky reviews
- Works across many review sites
Cons
- Free plan is only 10 responses
- Replies still need a human check
- Small company with few details published
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Q&A
What is TalkbackAI?
TalkbackAI writes responses to online reviews in your brand's tone, for businesses listed on Google, Yelp, Booking.com, Etsy, TripAdvisor and similar sites. It runs as a Chrome extension or web app and is priced by response credits rather than a subscription.
How much does TalkbackAI cost?
TalkbackAI is freemium, with paid plans from $19 one-time.
Is there a free version of TalkbackAI?
Yes. TalkbackAI has a free plan, and paid plans add more usage and features.
What are the main features of TalkbackAI?
Brand voice setup, Multiple reply drafts, Google, Yelp and Booking.com, Chrome extension and web app, Sentiment analytics.
Who makes TalkbackAI?
TalkbackAI is made by TalkbackAI.
What are the best alternatives to TalkbackAI?
Popular alternatives include FindWise, Zendesk, Intercom.